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For Companies At a Glance
- Tasks: Welcome patients, manage enquiries, and support the healthcare team in a busy environment.
- Company: Join a friendly GP surgery dedicated to patient care.
- Benefits: Flexible part-time hours and valuable experience in healthcare.
- Why this job: Make a difference in patients' lives while developing your communication skills.
- Qualifications: Strong interpersonal skills and ability to multitask in a fast-paced setting.
- Other info: Ideal for those seeking a rewarding role in a supportive team.
The predicted salary is between 1200 - 1600 £ per month.
We are looking for a friendly, organised and reliable Part-Time Receptionist to join our busy GP surgery on a maternity cover basis. This is a patient-facing role, ideal for someone who works well under pressure and who enjoys working with people and can remain calm, discrete and professional in a fast-paced healthcare environment.
Key Responsibilities
- Welcoming patients at reception
- Answering telephone calls and booking appointments
- Managing patient enquiries and directing them appropriately
- Updating patient records and handling confidential information in accordance with GDPR and NHS guidelines
- Supporting clinicians and the wider practice team as needed
About You
- Excellent communication and interpersonal skills
- Confident using computers and clinical systems (experience with GP systems desirable but not essential)
- Well organised, dependable and able to multitask
- Ability to work effectively in a busy environment
- Professional, courteous and patient-focused approach
- Ability to maintain confidentiality at all times
- Previous reception or healthcare experience is an advantage
Hours
Part-time (days and hours to be agreed)
Contract
Maternity cover (fixed-term)
Receptionist in Maidstone employer: Kent Local Medical Committee
Contact Detail:
Kent Local Medical Committee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Maidstone
✨Tip Number 1
First things first, make sure you know the ins and outs of the role. Familiarise yourself with what a receptionist does in a GP surgery. This way, when you get that interview, you can show off your knowledge and enthusiasm for the job!
✨Tip Number 2
Practice your communication skills! Since this role is all about interacting with patients and the team, try role-playing common scenarios with a friend. This will help you feel more confident and prepared to handle any situation that comes your way.
✨Tip Number 3
Don’t underestimate the power of a good follow-up! After an interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows you're professional and genuinely interested in the position.
✨Tip Number 4
Lastly, don’t forget to apply through our website! We’ve got loads of resources to help you ace your application and land that receptionist gig. Plus, it’s super easy to keep track of your applications there!
We think you need these skills to ace Receptionist in Maidstone
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your friendly and professional nature shine through. Remember, this role is all about interacting with patients, so a warm tone can make a big difference.
Highlight Relevant Experience: If you've got any previous experience in reception or healthcare, make sure to mention it! Even if it's not directly related, any customer service roles can show us your ability to handle enquiries and multitask effectively.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, especially in a busy environment like ours. Use bullet points if needed to make your skills and experiences stand out!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Kent Local Medical Committee
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a receptionist in a GP surgery. Familiarise yourself with patient-facing duties, appointment booking, and handling enquiries. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your People Skills
As this role is all about interacting with patients, be prepared to share examples of how you've successfully communicated and built rapport with people in previous roles. Highlight your ability to remain calm and professional under pressure, as this is crucial in a busy healthcare environment.
✨Demonstrate Organisational Skills
Being organised is key for a receptionist. Bring up specific instances where you've managed multiple tasks effectively. You might want to mention any experience with clinical systems or similar software, even if it's not directly related to GP systems, to show your tech-savviness.
✨Understand Confidentiality and GDPR
Since you'll be handling sensitive patient information, it's important to show that you understand the importance of confidentiality and GDPR guidelines. Brush up on these topics before your interview so you can confidently discuss how you would handle confidential information in your role.
