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- Tasks: Inspect and investigate housing issues, ensuring tenant rights are upheld.
- Company: Join the Folkestone and Hythe District Council team at Kent Housing Group.
- Benefits: Access to vibrant community, transport links, and a supportive work environment.
- Why this job: Make a real difference in people's lives by enforcing tenancy rights.
- Qualifications: Strong communication skills and a passion for housing justice.
- Other info: Exciting role with opportunities for growth in a dynamic local council.
The predicted salary is between 36000 - 60000 £ per year.
Based in our offices in the heart of Folkestone, you’ll have easy access to transport links including HS1, Folkestone’s regenerated town centre, the seafront and old town creative quarter, and our extraordinary and vibrant landscapes and communities.
With the coming into force of the Renters Rights act, the Private Sector Housing Team has to perform new duties including dealing with harassment and illegal eviction and new tenancy rules enforcement. By responding to complaints from tenants and/or referrals from other housing professionals, you will undertake inspections and investigations across the local area, advise landlords and tenants of their rights, obligations and duties, and take enforcement and prosecution action where appropriate.
Your duties may also include general private sector housing enforcement using the Housing Health and Safety Rating System (HHSRS), processing HMO licensing applications, and dealing with Empty Homes as and when required.
Tenancy Enforcement Officer in Ashford employer: Kent Housing Group
Contact Detail:
Kent Housing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Enforcement Officer in Ashford
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work in tenancy enforcement. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by brushing up on the latest tenancy laws and regulations. Knowing your stuff will show you’re serious about the role and ready to tackle the challenges that come with it.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your interest in the position. It keeps you fresh in their minds!
✨Tip Number 4
Apply through our website for the best chance at landing that Tenancy Enforcement Officer role. We make it easy for you to showcase your skills and experience directly to the hiring team!
We think you need these skills to ace Tenancy Enforcement Officer in Ashford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Tenancy Enforcement Officer role. We want to see how you can tackle the challenges mentioned in the job description, like dealing with harassment and illegal eviction.
Showcase Relevant Experience: When writing your application, don’t forget to include any relevant experience you have in housing enforcement or working with tenants and landlords. We love seeing real-life examples of how you've made a difference in similar roles!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’re a great fit for the team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and the application process there.
How to prepare for a job interview at Kent Housing Group
✨Know Your Stuff
Make sure you’re familiar with the Renters Rights Act and how it impacts tenancy enforcement. Brush up on your knowledge of tenant rights, landlord obligations, and the Housing Health and Safety Rating System (HHSRS). This will show that you’re not just interested in the role but also well-prepared to tackle the challenges it presents.
✨Showcase Your Investigative Skills
As a Tenancy Enforcement Officer, you'll need to conduct inspections and investigations. Be ready to discuss any relevant experience you have in this area. Think of specific examples where you’ve had to gather information, assess situations, or resolve conflicts. This will demonstrate your capability to handle the responsibilities of the role.
✨Communicate Clearly
You’ll be advising both landlords and tenants, so strong communication skills are essential. Practice explaining complex concepts in simple terms. During the interview, focus on how you can convey important information effectively, ensuring all parties understand their rights and obligations.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations you might face as a Tenancy Enforcement Officer. Prepare for scenarios involving harassment, illegal eviction, or disputes between landlords and tenants. Think through your approach to resolving these issues and be ready to articulate your thought process during the interview.
