Our Vacancy
We are looking for a proactive and organised Planner to join our team, supporting the delivery of high-quality maintenance services. Reporting to the Supervisor, you will play a key role in ensuring works are efficiently scheduled and completed in line with contractual standards and customer expectations. This is a fast-paced, collaborative role where your ability to coordinate resources, manage priorities, and deliver excellent service will make a real difference.
Employer: Town and Country Housing
Close date: Wednesday 02/09/2026
What You’ll Do
You will be responsible for scheduling and allocating works to operatives and subcontractors, ensuring the right skills are matched to each job and that appointments are planned for maximum efficiency. You’ll manage workflows, monitor performance against targets, and ensure all works are completed within agreed timescales. Working closely with Supervisors and Managers, you’ll review diaries, coordinate multi-trade appointments, and maintain accurate system records. You’ll also support customer satisfaction by handling queries and complaints, identifying trends, and driving improvements to service delivery.
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Planner in Ashford employer: Kent Housing Group
Kent Housing Group is an excellent employer that prioritises community well-being and employee development. With a strong focus on creating safe, thriving environments, you will be part of a supportive team that values your contributions and fosters a culture of inclusivity. The role offers opportunities for professional growth while making a meaningful impact in the lives of residents.
