At a Glance
- Tasks: Lead a team to deliver top-notch housing and neighbourhood services.
- Company: Join Town and Country Housing, part of the Peabody Group, with over 13,000 homes.
- Benefits: Enjoy hybrid working, competitive salary, and a supportive work environment.
- Other info: Be part of a dynamic team with opportunities for growth across Kent, Sussex, and Surrey.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Experience in management and a passion for customer service.
The predicted salary is between 40000 - 50000 £ per year.
To provide effective leadership and management of the Neighbourhood Managers and Administrator, ensuring the consistent delivery of high quality, customer focused housing and neighbourhood management services. Responsible for driving performance, supporting staff, promoting resident engagement, and ensuring that services comply with organisational policies, legislation and best practice while delivering value for money, quality, customer focused housing and neighbourhood management services.
We provide more than 13,000 homes across Kent, Sussex, and Surrey. Over the years we have invested heavily in our homes and continue to do so as part of the Peabody Group. We promote hybrid working and have more than 300 employees based in various locations across our operating area.
Neighbourhood Team Leader in Ashford employer: Kent Housing Group
Contact Detail:
Kent Housing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighbourhood Team Leader in Ashford
✨Tip Number 1
Network like a pro! Reach out to current or former employees of Town and Country Housing on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in a Neighbourhood Team Leader.
✨Tip Number 2
Prepare for the interview by researching common questions for leadership roles. We should be ready to showcase our experience in driving performance and promoting resident engagement, as these are key aspects of the job.
✨Tip Number 3
Showcase our passion for customer-focused services during interviews. We want to demonstrate how we can deliver high-quality housing management while ensuring compliance with policies and legislation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re genuinely interested in being part of the Town and Country Housing team.
We think you need these skills to ace Neighbourhood Team Leader in Ashford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the Neighbourhood Team Leader role. We want to see how you can lead and manage effectively, so don’t hold back on showcasing your relevant skills!
Showcase Your Leadership Skills: In your written application, emphasise your leadership style and any previous experiences managing teams. We’re looking for someone who can drive performance and support staff, so share examples that demonstrate your ability to inspire and engage others.
Focus on Customer Service: Since this role is all about delivering high-quality, customer-focused services, make sure to include any relevant experiences where you’ve gone above and beyond for customers. We love seeing candidates who are passionate about resident engagement!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Neighbourhood Team Leader position. We can’t wait to hear from you!
How to prepare for a job interview at Kent Housing Group
✨Know Your Stuff
Make sure you understand the role of a Neighbourhood Team Leader inside out. Familiarise yourself with Town and Country Housing's mission, values, and the specific challenges they face in housing management. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed projects. Highlight how you drove performance and supported staff, as these are key aspects of the role. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Engage with Resident Focus
Since the role involves promoting resident engagement, think about how you can illustrate your commitment to customer-focused services. Be ready to discuss strategies you've implemented in the past to enhance resident satisfaction and how you would approach this at Town and Country Housing.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team's current projects, challenges they face, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.