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- Tasks: Lead a team to deliver top-notch housing and neighbourhood services.
- Company: Join a leading housing provider with a strong community focus.
- Benefits: Enjoy hybrid working, competitive pay, and opportunities for growth.
- Other info: Be part of a dynamic team dedicated to improving communities.
- Why this job: Make a real difference in residents' lives while developing your leadership skills.
- Qualifications: Experience in management and a passion for customer service.
The predicted salary is between 40000 - 50000 £ per year.
To provide effective leadership and management of the Neighbourhood Managers and Administrator, ensuring the consistent delivery of high quality, customer focused housing and neighbourhood management services. Responsible for driving performance, supporting staff, promoting resident engagement, and ensuring that services comply with organisational policies, legislation and best practice while delivering value for money, quality, customer focused housing and neighbourhood management services.
We provide more than 13,000 homes across Kent, Sussex, and Surrey. Over the years we have invested heavily in our homes and continue to do so as part of the Peabody Group. We promote hybrid working and have more than 300 employees based in various locations across our operating area.
Neighbourhood Services Lead - Housing & Resident Experience in Ashford employer: Kent Housing Group
Contact Detail:
Kent Housing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighbourhood Services Lead - Housing & Resident Experience in Ashford
✨Tip Number 1
Network like a pro! Reach out to current or former employees of Town and Country Housing on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in a Neighbourhood Services Lead.
✨Tip Number 2
Prepare for the interview by researching common questions for leadership roles in housing management. We should also think about our own experiences that showcase our ability to drive performance and engage residents effectively.
✨Tip Number 3
Showcase our passion for customer-focused services during the interview. We can share specific examples of how we've improved resident engagement or delivered high-quality services in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re serious about joining the team at Town and Country Housing.
We think you need these skills to ace Neighbourhood Services Lead - Housing & Resident Experience in Ashford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Neighbourhood Services Lead role. Highlight your leadership experience and any relevant achievements in housing and resident engagement that align with our mission at Town and Country Housing.
Showcase Your Passion: Let us see your enthusiasm for providing high-quality, customer-focused services. Share examples of how you've driven performance and supported teams in previous roles, as this will resonate well with our values.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to describe your skills and experiences, making it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website: We encourage you to submit your application through our website. This ensures that your application is received directly by us and allows you to easily track your application status. Plus, it’s super simple!
How to prepare for a job interview at Kent Housing Group
✨Know Your Neighbourhood Services
Familiarise yourself with the specific housing and neighbourhood management services offered by Town and Country Housing. Understand their approach to resident engagement and how they ensure compliance with policies and legislation. This knowledge will help you demonstrate your commitment to delivering high-quality, customer-focused services.
✨Showcase Leadership Skills
Prepare examples of how you've effectively led teams in the past. Think about situations where you've driven performance or supported staff development. Be ready to discuss your leadership style and how it aligns with the values of Town and Country Housing.
✨Engage with Resident Experience
Highlight your understanding of resident experience and engagement strategies. Consider discussing any initiatives you've implemented that improved resident satisfaction or community involvement. This will show that you prioritise the needs of residents and can contribute positively to their experience.
✨Demonstrate Value for Money Mindset
Be prepared to talk about how you've previously ensured value for money in service delivery. Share specific examples of cost-effective solutions you've implemented while maintaining quality. This will resonate well with the organisation's focus on delivering value in their housing services.