Managing Agent & Leasehold Officer (3 Roles Available) in Ashford

Managing Agent & Leasehold Officer (3 Roles Available) in Ashford

Ashford Full-Time On-site
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Employer: Moat

Close date: Sunday 11/10/2026

We’re Expanding Our Managing Agents And Owned Tenures Team And Are Recruiting Three Managing Agent & Leasehold Officers To Support Customers Across Designated Geographical Patches

  • 1 x London South East and Essex
  • 1 x London South, Sussex and Mid Kent
  • 1 x West Kent and East Kent

Are you an experienced leasehold, property management or housing professional looking for an opportunity to make a real difference for customers? These are exciting new roles that will play a key part in improving our leasehold and managing agent services, strengthening relationships with key partners, and ensuring our customers receive a compliant, transparent and high-quality service.

About The Role

As a Managing Agent & Leasehold Officer, you’ll be responsible for supporting shared owners, leaseholders and freeholders across your allocated patch, including schemes managed directly by Moat, developments where Moat has a leasehold interest, and schemes managed by third-party landlords, freeholders and managing agents.

Acting as a leasehold and managing agent specialist, you’ll work closely with colleagues across neighbourhood, property and service charge teams, providing expertise on complex leasehold issues, customer escalations, managing agent performance and dispute resolution.

You’ll help ensure services are delivered compliantly and effectively, support customers through complex issues, identify risks, and challenge poor performance where necessary to achieve better outcomes and value for money.

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Managing Agent & Leasehold Officer (3 Roles Available) in Ashford employer: Kent Housing Group

Ashford Borough Council is an exceptional employer dedicated to making a positive impact in the community by providing high-quality housing services. With a strong focus on employee development and a collaborative work culture, staff are encouraged to grow their skills while contributing to meaningful projects that support vulnerable populations. Located in Ashford, this role offers the unique opportunity to influence homelessness strategies and participate in innovative service developments, making it a rewarding place to work for those passionate about social change.

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Contact Details:

Kent Housing Group Recruitment Team