Employer: Town and Country Housing
Close date: Tuesday 30/06/2026
Responsibilities
To work as part of a team of Independent Living Housing Officers to provide an effective customer focused service to identified older persons within our specialist housing and general needs. Ensure that the service is delivered within a clear outcomes framework, with emphasis on independence.
Qualifications
This role is subject to a DBS check.
Shift Pattern
- Wednesday 1:30pm – 5pm
- Thursday 9am – 5pm
- Friday 8:30am – 4:15pm
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Contact Detail:
Kent Housing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Independent Living Housing Officer – Job Share in Ashford
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Town and Country Housing on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in candidates.
✨Tip Number 2
Prepare for the interview by practising common questions related to independent living and customer service. We can even role-play with a friend to boost our confidence and nail those responses!
✨Tip Number 3
Showcase your passion for helping older persons during the interview. Share personal stories or experiences that highlight your commitment to independence and customer-focused service. It’ll make us stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our applications easily and stay updated on any new opportunities.
How to prepare for a job interview at Kent Housing Group
✨Know Your Role
Make sure you understand the responsibilities of an Independent Living Housing Officer. Familiarise yourself with how the role supports older persons and promotes independence. This will help you answer questions confidently and show your genuine interest in the position.
✨Showcase Your Customer Service Skills
Since this role is customer-focused, prepare examples from your past experiences where you've successfully assisted clients or resolved issues. Highlight your ability to empathise and communicate effectively, as these are key traits for this position.
✨Understand the Outcomes Framework
Research the outcomes framework mentioned in the job description. Be ready to discuss how you would ensure that services are delivered within this framework. This shows that you’re proactive and understand the importance of measurable results in your work.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This could be about team dynamics, training opportunities, or how success is measured in the role. It demonstrates your enthusiasm and helps you gauge if the company is the right fit for you.