Housing Options Team Leader (12-month maternity cover) in Ashford
Housing Options Team Leader (12-month maternity cover)

Housing Options Team Leader (12-month maternity cover) in Ashford

Ashford Full-Time 40000 - 50000 £ / year (est.) No home office possible
Kent Housing Group

At a Glance

  • Tasks: Lead a team to prevent homelessness and support those in need.
  • Company: Join Tunbridge Wells Borough Council, making a real difference in the community.
  • Benefits: 12-month contract with competitive pay and valuable leadership experience.
  • Other info: Fast-paced environment with opportunities for personal and professional growth.
  • Why this job: Empower change and impact lives while developing your leadership skills.
  • Qualifications: Experience in housing and strong leadership abilities required.

The predicted salary is between 40000 - 50000 £ per year.

Employer: Tunbridge Wells Borough Council

Close date: Monday 04/05/2026

Are you an experienced housing professional ready to take the next step in your leadership career? Do you thrive in a fast-paced, customer-focused environment where you can make real decisions that change people’s lives?

Tunbridge Wells Borough Council is looking for a Housing Options Team Leader to provide maternity cover within our Housing Services team. This is a key leadership role, overseeing frontline homelessness prevention and relief work and ensuring the Council meets its statutory duties. This is a 12 month fixed term contract.

About The Role

  • Line manage and support a team of Housing Options Advisors, including case audits, one-to-ones, appraisals and performance monitoring
  • Oversee complex homelessness prevention and relief cases, carrying a small caseload yourself
  • Ensure all statutory homelessness decisions and correspondence are legally sound and robust
  • Authorise temporary accommodation, prevention loans and review requests
  • Support service development, early intervention initiatives and the reduction of temporary accommodation use
  • Build strong working relationships with internal teams, partner agencies, landlords and voluntary organisations
  • Participate in an out-of-hours on-call rota and support the Council’s Emergency Plan when required

This is a hands-on role requiring sound judgement, resilience and the confidence to make and stand by difficult decisions.

Housing Options Team Leader (12-month maternity cover) in Ashford employer: Kent Housing Group

Tunbridge Wells Borough Council is an exceptional employer that prioritises employee development and community impact. With a supportive work culture that values collaboration and innovation, you will have the opportunity to lead a dedicated team in making meaningful changes in people's lives while enjoying a range of benefits including flexible working arrangements and professional growth opportunities. Located in the picturesque town of Tunbridge Wells, you will be part of a forward-thinking council committed to enhancing the quality of life for its residents.
Kent Housing Group

Contact Detail:

Kent Housing Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housing Options Team Leader (12-month maternity cover) in Ashford

✨Tip Number 1

Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.

✨Tip Number 2

Prepare for interviews by researching the council's recent projects and initiatives. This shows you're genuinely interested and ready to contribute to their goals, especially in areas like homelessness prevention and relief.

✨Tip Number 3

Practice your leadership skills! Think of examples from your past experiences where you've successfully managed teams or handled complex cases. Being able to share these stories will set you apart during interviews.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Housing Options Team Leader (12-month maternity cover) in Ashford

Leadership Skills
Team Management
Case Auditing
Performance Monitoring
Homelessness Prevention
Statutory Compliance
Decision-Making Skills
Relationship Building
Customer Service Orientation
Resilience
Judgement
Emergency Planning
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Housing Options Team Leader role. Highlight your leadership experience and any relevant housing knowledge to show us you’re the right fit!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about housing services and how your past experiences have prepared you for this role. Keep it engaging and personal!

Showcase Your Achievements: Don’t just list your duties; showcase your achievements! Use specific examples of how you’ve made a difference in previous roles, especially in homelessness prevention or team leadership. We love seeing results!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into our hands quickly and efficiently. We can’t wait to see what you bring to the table!

How to prepare for a job interview at Kent Housing Group

✨Know Your Stuff

Make sure you brush up on the key responsibilities of a Housing Options Team Leader. Familiarise yourself with homelessness prevention strategies and the legal framework surrounding housing services. This will show that you're not just interested in the role, but that you understand the complexities involved.

✨Showcase Your Leadership Skills

Prepare examples from your past experiences where you've successfully led a team or managed complex cases. Highlight how you supported your team through challenges and made decisions that positively impacted clients. This is your chance to demonstrate your leadership style and how it aligns with the Council's values.

✨Build Relationships

Since this role involves working closely with various stakeholders, think about how you can illustrate your ability to build strong relationships. Prepare anecdotes that showcase your collaboration with internal teams, partner agencies, and even landlords. This will help convey your customer-focused approach.

✨Be Ready for Scenario Questions

Expect to face scenario-based questions that assess your judgement and decision-making skills. Think through potential situations you might encounter in the role and how you would handle them. This will demonstrate your resilience and ability to make tough calls when necessary.

Housing Options Team Leader (12-month maternity cover) in Ashford
Kent Housing Group
Location: Ashford

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