At a Glance
- Tasks: Support vulnerable individuals with home adaptations and manage cases from start to finish.
- Company: Town and Country Housing, dedicated to helping communities thrive.
- Benefits: Flexible working hours, competitive pay, and opportunities for personal growth.
- Other info: Join a supportive team focused on community impact and career development.
- Why this job: Make a real difference in people's lives by promoting independence and well-being.
- Qualifications: Strong organisational skills and a passion for customer service.
The predicted salary is between 27522 - 33638 £ per year.
We are looking for an organised and customer-focused professional to support the delivery of Disabled Facilities Grants, home adaptations, loans, and related services. The role is key to helping vulnerable people maintain their independence by providing practical guidance, coordinating adaptations, and managing cases from referral through to completion.
What You’ll Do
- You will manage customers through the Disabled Facilities Grant and home adaptation process, providing support, advice, and guidance from initial enquiry to completion.
- The role involves carrying out customer visits, coordinating applications and paperwork, maintaining accurate records, and working closely with colleagues, contractors, and external agencies to help customers live independently.
Caseworker in Ashford employer: Kent Housing Group
Kent Housing Group is an excellent employer that prioritises community well-being and employee development. With a strong focus on creating safe, thriving environments, you will be part of a supportive team that values your contributions and fosters a culture of inclusivity. The role offers opportunities for professional growth while making a meaningful impact in the lives of residents.
