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- Tasks: File patient information, answer calls, book transport, and manage appointments.
- Company: Join one of England's largest hospital trusts serving 800,000 people.
- Benefits: Great development opportunities, supportive team, and career growth.
- Why this job: Be part of a compassionate team delivering high-quality patient care.
- Qualifications: Motivated individuals with a passion for healthcare and teamwork.
- Other info: Must declare sponsorship needs on application; roles available for Skilled Worker Visa.
The predicted salary is between 24000 - 36000 £ per year.
· To file all patient information accurately in health records.
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Answer the telephone in a courteous and timely manner.
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Ensure accuracy in giving and receiving messages.
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Booking patient transport.
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Making outpatient appointments.
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Chasing investigations.
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Collecting health records, patient results and pharmacy items.
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Dealing with ward mail and other correspondence.
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Co-ordinate the ordering of NHSP staff at the discretion of Department Manager and Deputy.
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Other clerical duties such as photocopying and faxing.
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Assist with maintenance or stores and equipment with careful stock control.
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To greet patients with a welcoming and informative approach.
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Develop and maintain effective working relationships with all members of the team.
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Ensure all patients are treated in a kind and courteous manner.
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Maintain patient confidentiality at all times., Please scroll down to access the full Job Description and Person Specification located in ‘Documents to download’.
If you have further queries please don’t hesitate to contact the line manager using the contact details below.
Are you looking for an exciting and interesting role, working with a multi-disciplinary team who are committed to delivering high quality and safe patient care? If you are motivated, dedicated, passionate and looking for a new challenge to enhance your personal and professional development, then we would love to hear from you!
We are a 36 bed elective and emergency Urology Ward, we offer great development opportunities for you to flourish within this role, as well as career development. We have a strong team, who will support you to develop and gain excellent experience in delivering compassionate and safe care.
We are one of the largest hospital trusts in England, with five
hospitals and community clinics serving a local population of around 800,000 people. Our vision is ‘great healthcare from great people’. Everything we do is guided by our values: ‘People feel cared for, safe, respected and confident that we are making a difference’. We have a new way of working at East Kent Hospitals, called ‘We care’. It’s about empowering frontline staff to lead improvements day-to-day. We’re looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.
Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above.
Ward Clerk employer: Kent Hospitals University Nhs Foundation Trust
Contact Detail:
Kent Hospitals University Nhs Foundation Trust Recruiting Team
+441227866450
StudySmarter Expert Advice 🤫
We think this is how you could land Ward Clerk
✨Tip Number 1
Familiarize yourself with the specific duties of a Ward Clerk, such as managing patient records and booking appointments. Understanding these responsibilities will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight your communication skills, especially in handling phone calls and messages. Be prepared to share examples of how you've effectively communicated in previous roles.
✨Tip Number 3
Showcase your ability to work within a multi-disciplinary team. Think of instances where you've collaborated with others to improve patient care or streamline processes.
✨Tip Number 4
Emphasize your commitment to patient confidentiality and compassionate care. Be ready to discuss how you prioritize patient needs and maintain their trust in a healthcare setting.
We think you need these skills to ace Ward Clerk
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Ward Clerk position. Highlight key skills such as communication, organization, and patient care that are essential for this role.
Tailor Your CV: Customize your CV to reflect your relevant experience and skills related to the job. Emphasize any previous roles in healthcare or administrative positions, and include specific examples of how you've demonstrated compassion and effective communication.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for patient care and your ability to work within a multi-disciplinary team. Mention your motivation for applying and how you align with the values of the organization, such as caring for patients and improving their experience.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. Ensure that your contact information is correct and that your application presents a professional image.
How to prepare for a job interview at Kent Hospitals University Nhs Foundation Trust
✨Show Your Organizational Skills
As a Ward Clerk, you'll need to manage patient information and appointments efficiently. Be prepared to discuss your experience with filing systems and how you prioritize tasks to ensure accuracy and timeliness.
✨Demonstrate Excellent Communication
Since you'll be answering phones and coordinating with various teams, highlight your communication skills. Share examples of how you've effectively handled messages and interacted with patients or colleagues in previous roles.
✨Emphasize Compassion and Patient Care
The role requires a kind and courteous approach to patients. Be ready to talk about situations where you've gone above and beyond to ensure patients feel cared for and respected.
✨Familiarize Yourself with Health Records Management
Understanding health records is crucial for this position. Brush up on relevant regulations and best practices for maintaining patient confidentiality, and be prepared to discuss how you would handle sensitive information.
