Pharmacist In Charge - Retail

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The Pharmacist in Charge – Retail Pharmacy is responsible for overseeing the daily operations of the Care New England Retail Pharmacy, ensuring that high-quality, patient-centered care is provided. This role combines operational oversight, staff management, and collaboration with multidisciplinary healthcare teams to optimize medication use, improve patient outcomes, and contribute to the overall success of Care New England\’s pharmacy services. The ideal candidate will possess a strong understanding of pharmacy operations, exceptional leadership skills, and a commitment to enhancing patient care in a fast-paced, patient-facing environment.

Responsibilities

• Oversees the daily operations of the outpatient pharmacy, ensuring efficient, accurate, and timely medication dispensing.
• Designated by pharmacy owner as pharmacist in charge (PIC) of the pharmacy location.
• Maintains compliance with all state and federal pharmacy laws, regulations, corporate policies, and standards of performance. Prepares for and participate in audits by regulatory agencies and third-party payers.
• Builds a high-performing team and ensures the pharmacy is adequately staffed. Manages work schedules, payroll, and time-off requests for pharmacy staff. Supervises, mentors, and develops pharmacy staff, including pharmacists, pharmacy technicians, and support staff.
• Collaborates with manager on performance evaluations, identify training needs, and provide ongoing education and professional development. Complies with human resource policies.
• Monitors and manages inventory to ensure an adequate supply of medications and supplies, while minimizing waste and loss.
• Fosters a positive, collaborative team culture focused on patient care, operational efficiency, and continuous improvement.
• Collaborates with physicians, nurses, and other healthcare providers to support the safe and effective use of medications, including reviewing prescriptions for potential drug interactions, allergies, and therapeutic appropriateness.
• Assists in budget preparation and manage the pharmacy’s operating expenses, ensuring cost-effective medication purchasing and dispensing practices.
• Supports strategic initiatives to improve revenue generation and enhance the pharmacy’s value within the health system.
• Oversees the implementation and maintenance of pharmacy technologies streamline operations and enhance patient safety. Manages technology break/fix issues and access requests as needed.
• Implements quality assurance initiatives to maintain high standards of practice and reduce medication errors. Participates in quality improvement projects aimed at enhancing patient care, medication safety, and operational performance. Is an active member of Care New England Pharmacy Quality Management Committee.
• Participates in monthly staff meeting and provides business updates to team.
• Assists with covering Care New England Pharmacy Leadership time off.

Job Qualifications and Specifications

Required Licensure/Certification: Applicant must hold a Doctor of Pharmacy (PharmD) or BS in Pharmacy and be a licensed Pharmacist in the State of Rhode Island.

Years of Experience: Required 5+ years, Preferred 8+ years’ experience in a clinical pharmacy setting.

Advanced education: Applicant preferred to hold advanced certification (s) such as: immunization, medication therapy management, diabetic educator, cardiovascular educator, 340B ACE. .

Knowledge and Skills

Demonstrates a specialized level of knowledge and thorough understanding of the practices/procedures related to:

• Knowledge of accreditation standards and requirements.
• Ability to supervise employees, to include organizing, prioritizing and scheduling work assignments.
• Ability to foster a cooperative work environment.
• Strong interpersonal and communication skills and the ability to work effectively with branch departments.
• Skill in examining and re-engineering operations and procedures; developing and implementing new strategies and procedures.
• Knowledge of computerized information systems, including financial applications.
• Knowledge of specialty pharmacy reimbursement: state, federal and commercial.
• Ability to develop and maintain record keeping systems and procedures.
• Knowledge of management principles and practices.
• Ability to develop, plan, and implement short range and long range goals.

Planning and Decision Making

• Effectively plans work, considering time, supplies and support required from other individuals and departments.
• Adheres to and/or monitors a budget which has been developed. Provides input or specifies necessary figures to be included in the budget as required.
• Displays an ability to evaluate areas in need of improvement and effectively creates new methods, services, programs or technology within established policies and procedures.
• Reviews and assesses information before making decisions and solving problems.
• Completes job responsibilities within required timeframe, according to established schedules or workflow requirements.
• Uses proper judgment and knowledge of established practices and procedures when addressing problems or issues.

PATIENT RELATIONS

Maintains quality levels and standards as they relate to providing direct and indirect patient care.

COMMUNICATIONS

Provides clear instructions and/or trains others in a manner that ensures their understanding.

Provides feedback to others in a constructive, helpful manner.

SUPERVISION

• Provides effective input and recommendations in hiring new employees.
• Schedules and assigns work to staff to provide efficient and quality service at all times.
• Assumes responsibility for the training and development of employees in the department/unit.
• Addresses responsibility for the training and development of employees in the department/unit.
• Monitors employee workload, staffing patterns and productivity to assure continuous quality service.
• Provides constructive and timely input on employee performance appraisals.
• Assists in the communication of new or modified Hospital policies and procedures to personnel thoroughly and promptly.
• Conducts all job duties in accordance with established hospital and regulatory requirements.
• Maintains and respects the confidentiality of any patient, employee and/or any other sensitive information.
• Works effectively with others; helps others to solve problems; promotes teamwork and cooperation among individuals and/or departments.
• Shows flexibility and willingness to extend self over and above the call of duty.
• Willingly helps others to solve problems.
• Demonstrates ability to satisfy job requirements in situations involving unusual work demands.
• Displays a positive attitude to patients and/or co-workers; sets a good example to others.
• Adheres to hospital policies and procedures at all times.
• Present and on time according to scheduled hours.

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