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- Tasks: Train colleagues on IT systems and enhance their tech skills for a safer community.
- Company: Join Kent Fire and Rescue Service, a team dedicated to safety and innovation.
- Benefits: Enjoy 29 days holiday, health services, and a competitive pension scheme.
- Why this job: Make a real impact by empowering others with essential IT knowledge.
- Qualifications: Strong Microsoft 365 skills and a passion for teaching are key.
- Other info: Flexible hybrid working and opportunities for professional growth await you.
The predicted salary is between 28000 - 32000 £ per year.
Location: Service Headquarters, Maidstone – mixture of office and home working – 3 days per week in office (with travel countywide, based on needs)
Hours: Full time – 37 Hours per week
Pension: Automatic membership of the Local Government Pension Scheme – career average pension scheme with 16.5% employer contribution
Holidays: In addition to entitlement to bank/public holidays you will receive 29 days holiday
Base salary: £32,461 - £36,482 per annum depending on experience
Being a part of Kent Fire and Rescue Service, everyone is unique. Everyone has value. Everyone helps to make Kent Fire and Rescue Service a great place to work. We are one team. Together with our customers we are creating a safer future for Kent and Medway.
As an IT Trainer, you will be supporting colleagues and volunteers across all functions of the organisation to enhance their knowledge of our IT systems, applications and equipment. You will be in part supporting the ongoing transition to Microsoft TEAMS across all staff across all locations. The role will provide a varied work life as part of a small, dedicated team including some opportunity for hybrid working. You will be working with IT experts to provide direct face-to-face support to all KFRS Colleagues across our Estate. You will require a UK Driving License and will be provided access to a Pool Vehicle to travel day-to-day across the County as required.
What you’ll do:
- Ensure colleagues are fully equipped with the necessary IT skills to perform their role to the highest standards
- Deliver elements of blended learning solutions either face-to-face or via web conferencing software
- Assist in the design of training for bespoke software and its associated tools
- Curate training resources to support core systems that include but are not limited to Office 365 and SharePoint
- Collaborate with colleagues to understand their IT Systems capability and needs, making suggestions for solutions and approaches which can make their roles easier/more efficient
What you’ll bring:
- Excellent knowledge of Microsoft 365, in particular Microsoft TEAMS
- Experience of IT Training (Classroom / 121 / Online) - Desirable
- A demonstrable understanding of evidence-based training practice
- Strong communication skills and the ability to build a rapport with both IT experts and colleagues
- A positive, engaging and solutions-focused approach
- The ability to translate technical jargon into plain English
- A Full Driving License
Additional benefits we’re offering:
- Blue Light Card discount scheme
- A range of family-friendly policies including promoting work-life balance
- Access to health and wellbeing services and advice
- Access to LinkedIn Learning online training
- Free parking
Above all, you’ll become part of a service that is committed to the safety of our community.
How to apply:
Please complete an online application and CV by midnight on 27th March 2026. Interviews will take place on 21st, 23rd and 27th April 2026. We reserve the right to close this vacancy upon receiving a sufficient number of applications. If you are interested in this role, we recommend that you submit your application at the earliest opportunity.
Inclusion is at the heart of everything we do. We know that great minds don’t think alike, so we rely on diverse thoughts, feelings, beliefs, and backgrounds to create the best working environment that we can possibly offer. Kent Fire and Rescue Service, its employees, and volunteers are committed to safeguarding, protecting, and supporting children, young people, and adults at risk.
As part of our safer recruitment process, we will undertake pre-employment checks to verify your suitability for the role. These checks will include your references and a standard or enhanced Disclosure and Barring Service (DBS) check. Enhanced DBS check with barred lists are carried out for roles with direct and unsupervised access to children, young people, and adults at risk. Risk assessments will be undertaken on any disclosures identified as part of the pre-employment checks.
As a Public Sector organisation with added responsibilities under the Equality Act, 2010 the candidate must demonstrate an understanding of what is meant by Equality, Diversity, and Inclusion and how this fits in with their everyday work.
IT Trainer, Digital Learning Team in Maidstone employer: Kent Fire and Rescue Service
Contact Detail:
Kent Fire and Rescue Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Trainer, Digital Learning Team in Maidstone
✨Tip Number 1
Network like a pro! Reach out to current or former employees of Kent Fire and Rescue Service on LinkedIn. Ask them about their experiences and any tips they might have for your application process.
✨Tip Number 2
Prepare for the interview by practising common questions related to IT training and Microsoft 365. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Show off your skills! If you have a portfolio of training materials or presentations, bring them along to the interview. This will demonstrate your expertise and give you an edge over other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Kent Fire and Rescue Service.
We think you need these skills to ace IT Trainer, Digital Learning Team in Maidstone
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that are relevant to the IT Trainer role. Highlight your knowledge of Microsoft 365 and any previous training experience you have, as this will show us you're a great fit for the team.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about IT training and how you can contribute to our mission at Kent Fire and Rescue Service. Be sure to mention your ability to translate technical jargon into plain English – it’s a key part of the role!
Showcase Your Communication Skills: Since you'll be working closely with colleagues and IT experts, it's important to demonstrate your strong communication skills in your application. Use clear and engaging language to convey your ideas and experiences.
Apply Early!: Don’t wait until the last minute to submit your application. We recommend applying as soon as possible through our website to ensure you don’t miss out on this exciting opportunity to join our team!
How to prepare for a job interview at Kent Fire and Rescue Service
✨Know Your Tech Inside Out
Make sure you have a solid understanding of Microsoft 365, especially Microsoft TEAMS. Brush up on the features and functionalities, as you'll likely be asked how you can help others use these tools effectively.
✨Showcase Your Training Skills
Prepare to discuss your experience in IT training, whether it's classroom-based, one-on-one, or online. Think of specific examples where you've successfully taught someone a new skill or helped them overcome a tech challenge.
✨Communicate Clearly
Practice translating technical jargon into plain English. You might be asked to explain complex concepts during the interview, so being able to communicate clearly and effectively is key.
✨Demonstrate Your Problem-Solving Approach
Be ready to share examples of how you've identified IT needs and suggested solutions in the past. Highlight your positive, engaging attitude and how it helps you build rapport with colleagues and IT experts alike.