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- Tasks: Engage with customers to assess fire risks and provide safety equipment.
- Company: Join Kent Fire and Rescue Service, dedicated to saving lives and creating safer communities.
- Benefits: Enjoy a competitive salary, pension scheme, health services, and family-friendly policies.
- Why this job: Make a real difference in people's lives by promoting fire safety in their homes.
- Qualifications: Strong communication skills, experience in safeguarding, and good time management.
- Other info: Work independently with opportunities for personal growth and community impact.
The predicted salary is between 32461 - 36482 £ per year.
Location: Borough Green
Hours: Full time – 37 hours per week (Monday to Friday, with a requirement to work some evenings and weekends)
Base salary: Grade 5: £32,461 - £36,482 per annum
Pension: Automatic membership of the Local Government Pension Scheme – career average pension scheme with 18.5% employer contribution
Holidays: In addition to entitlement to bank/public holidays you will receive 29 days
Being a part of Kent Fire and Rescue Service, every one of us helps to save lives. We are one team. Together with our customers, we are creating a safer and more inclusive future for Kent and Medway.
Being a Safe and Well Officer, do you want to help people feel safe in their homes? The primary focus of this role is to reduce the risk of fire in customers’ homes. The post holder will carry out door-to-door engagement at identified addresses, proactively offering and completing home fire safety visits. A person-centred approach is applied to all visits, taking into account the customer, their environment, and individual behaviours. The role of a Safe and Well Officer is a predominantly lone working role. An enhanced DBS check will be undertaken before an offer of appointment can be made.
What you’ll do:
- Visit customers in their homes and assess the risk of fire
- Offer and fit free fire prevention equipment
- Where required, work alongside multi-agencies to ensure the customer has a holistic package of support
- Work closely with KFRS safeguarding team to ensure vulnerable customers are appropriately supported
You will have a local base station but will be required to work county wide and have use of a fire service vehicle.
What you’ll bring:
- The ability to make informed judgements about safety and risk
- Effective communication skills to help enact change with the ability to act sensitively
- Experience of safeguarding and confidential working
- Good literacy skills and time management
Additional benefits we’re offering:
- Blue Light Card discount scheme
- A range of family friendly policies including promoting work-life balance
- Access to health and wellbeing services and advice
- Free parking
How to apply:
Please complete an online application by Midnight Friday the 13th of February. Interviews will take place on Thursday the 26th of February and Wednesday 4th of March 2026.
Inclusion is at the heart of everything we do. We know that great minds don’t think alike; we also rely on diverse thoughts, feelings, beliefs and backgrounds to create the best working environment that we can possibly offer. Kent Fire and Rescue Service, its employees and volunteers, are committed to safeguarding, protecting and supporting children, young people and adults at risk. As part of our safer recruitment process, we will undertake pre-employment checks to verify your suitability for the role. These checks will include your references and a standard or enhanced Disclosure and Barring Service (DBS) check. Enhanced DBS check with barred lists are carried out for roles with direct and unsupervised access to children, young people and adults at risk. Risk assessments will be undertaken on any disclosures identified as part of the pre-employment checks. As a Public Sector organisation with added responsibilities under the Equality Act, 2010 the candidate must demonstrate an understanding of what is meant by Equality, Diversity and Inclusion and how this fits in with their everyday work.
Safe and Well Officer in Borough Green employer: Kent Fire and Rescue Service
Contact Detail:
Kent Fire and Rescue Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Safe and Well Officer in Borough Green
✨Tip Number 1
Get to know the company! Research Kent Fire and Rescue Service and understand their mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Safe and Well Officer, you'll need to engage with customers effectively. Role-play scenarios with friends or family to build your confidence in discussing fire safety and support.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events related to fire safety. This can give you insider knowledge and potentially a foot in the door when applying through our website.
✨Tip Number 4
Be ready for situational questions! Prepare examples from your past experiences that demonstrate your ability to assess risk and communicate sensitively. This will help you shine during the interview process.
We think you need these skills to ace Safe and Well Officer in Borough Green
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Safe and Well Officer role. We want to see how you can contribute to making homes safer in Kent!
Showcase Your Communication Skills: Since effective communication is key in this role, use your application to demonstrate your ability to engage with diverse individuals. Share examples of how you've successfully communicated sensitive information in the past.
Highlight Relevant Experience: If you've got experience in safeguarding or working with vulnerable groups, make it shine! We’re looking for candidates who understand the importance of a person-centred approach.
Apply Through Our Website: Don’t forget to submit your application through our website before the deadline! It’s the best way to ensure we receive your details directly and can consider you for this important role.
How to prepare for a job interview at Kent Fire and Rescue Service
✨Know Your Role
Make sure you understand the responsibilities of a Safe and Well Officer. Familiarise yourself with fire safety protocols and the importance of a person-centred approach. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Communication Skills
Since effective communication is key in this role, prepare examples of how you've successfully engaged with others in the past. Think about situations where you’ve had to explain complex information simply or handle sensitive conversations.
✨Demonstrate Your Judgement
Be ready to discuss how you make informed decisions about safety and risk. Prepare scenarios where you had to assess a situation and take action, highlighting your critical thinking and problem-solving skills.
✨Emphasise Your Commitment to Inclusion
Understanding Equality, Diversity, and Inclusion is crucial for this position. Be prepared to share your thoughts on how these principles apply to your work and how you can contribute to creating a safer environment for all customers.
