This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.
To deliver all this, we need the right people serving our customers. Prior library experience isn't essential - it's much more important that you're friendly, outgoing and approachable.
If you enjoy working as part of a team and are passionate about delivering great customer service to the local community, we would love to hear from you.
Ideal candidates will have excellent interpersonal skills, feel comfortable meeting and engaging with the public and be able to undertake a diverse range of tasks. If you have a positive outlook and good personal resilience, then this could the role for you.
Work that works for you and us - let's talk flexibility!
KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.
19.25 hours per week are worked across a range of hours including weekends, and you may be required to undertake periods of lone working, as well as working at other locations across the Sevenoaks Library district.
As a Kent County Council employee you will enjoy the following great benefits:
- - 29 days annual leave rising to 30 after 5 years, plus bank holidays.
- - Competitive salary.
- - Local Government Pension Scheme.
- - Opportunities for training and professional development.
- - A wide range of health and wellbeing support.
- - Good work/life balance.
- - Access to Kent Rewards scheme, with discounts and cashback from hundreds of companies.
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Customer Support Assistant in Sevenoaks employer: Kent County Council
As a KPAS Attendance Officer with Kent County Council, you will be part of a dedicated team committed to improving school attendance for children and young people across West Kent. The Council fosters a supportive work culture that values diversity and inclusion, offering flexible working arrangements and opportunities for professional development. With a focus on making a meaningful impact in the community, this role provides a unique chance to engage with various stakeholders while enjoying the benefits of a collaborative and dynamic work environment.
