As a Public Transport Support Officer, you will provide general administrative support across the Public Transport Planning and Operations Team, working closely with a wide range of internal and external partners. Building positive relationships with suppliers, clients, and stakeholders will be central to your success.
- Stakeholder communications,
- Managing the impact of road closures
- Arranging bus stop suspensions
- Production and distribution of bus passes
- Managing team and department mailboxes
- Coordinating and providing responses to routine correspondence.
- Assisting the Mainstream Schools transport Team, In return, you'll benefit from:
- A strong work-life balance
- Access to a range of employee rewards and benefits
- A supportive team environment based in Aylesford
You will work a 37-hour week, typically between 08:00 and 17:00. The role has flexible working arrangements, including a mix of home and office-based work. This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.
- Organised, proactive, and able to manage your own workload
- Passionate about delivering high-quality services to the people of Kent
- Interested in transport and how it supports communities
- An effective communicator, confident dealing with a variety of stakeholders
- Experienced in customer service, with the ability to handle challenging situations
- Comfortable working in a fast-paced environment
At Kent County Council, we have ambitious plans to improve the lives of our 1.6 million residents. Delivering for a county of this size means tackling complex challenges, offering varied and rewarding work, and constantly striving to improve how we do things. That's where you come in.
By joining one of the largest local authorities in the UK, you'll play a key role in supporting both children and adults across Kent-while developing your own career in the process.
Work that works for you and us - let's talk flexibility!
KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.
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Public Transport Support Officer employer: Kent County Council
As a KPAS Attendance Officer with Kent County Council, you will be part of a dedicated team committed to improving school attendance for children and young people across West Kent. The Council fosters a supportive work culture that values diversity and inclusion, offering flexible working arrangements and opportunities for professional development. With a focus on making a meaningful impact in the community, this role provides a unique chance to engage with various stakeholders while enjoying the benefits of a collaborative and dynamic work environment.
