Kent County Council is seeking a Customer Feedback Advisor to respond to enquiries and complaints relating to Growth, Environment and Transportation. You will manage a caseload, provide professional support, and ensure responses meet standards and timescales.
Strong interpersonal, organisational and communication skills are essential to liaise with managers and complainants and to follow the relevant procedures. This is a stakeholder-facing role within a supportive team.
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Public Feedback Advisor for Service Improvement employer: Kent County Council
As a KPAS Attendance Officer with Kent County Council, you will be part of a dedicated team committed to improving school attendance for children and young people across West Kent. The Council fosters a supportive work culture that values diversity and inclusion, offering flexible working arrangements and opportunities for professional development. With a focus on making a meaningful impact in the community, this role provides a unique chance to engage with various stakeholders while enjoying the benefits of a collaborative and dynamic work environment.
