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- Tasks: Support transformative transport projects and provide top-notch customer service.
- Company: Join a dynamic team at KCC, committed to inclusivity and flexibility.
- Benefits: Gain valuable experience with training provided and flexible working options.
- Why this job: Make a real impact on community projects while developing your skills.
- Qualifications: Strong computer skills and a passion for learning are essential.
- Other info: Diverse and inclusive workplace welcoming applicants from all backgrounds.
The predicted salary is between 30000 - 40000 £ per year.
Are you an enthusiastic and motivated individual looking to make a difference? Join our team as a Project Support Officer and be part of the dynamic Major Capital Programme Team responsible for delivering transformative transport and infrastructure projects across Kent. With a diverse portfolio of over 75 schemes at various stages of development, this role offers you the opportunity to contribute to the success of each project.
As a Project Support Officer, you will be instrumental in providing high-quality customer service, managing administrative tasks, and ensuring the smooth operation of our projects. With a strong attention to detail and the ability to prioritise and meet deadlines, you will play a pivotal role in the efficient execution of our initiatives.
Key Responsibilities- Provide high-quality customer service and manage administrative tasks.
- Ensure the smooth operation of projects and handle mailbox enquiries from the team, public, internal, and external stakeholders.
- Arrange meetings, manage customer queries, and provide financial support, ensuring invoices are paid on time.
- Utilise Microsoft Power Platform, including Power Automate and Power BI, to streamline processes and enhance project reporting and data analysis.
- High level of computer literacy.
- Proficiency in Microsoft Office 365 applications.
- Ability to prioritise workload and work to tight deadlines.
- Strong communication skills.
We welcome those who may lack previous experience but demonstrate the right behaviours and a keen interest in this field. All necessary training will be provided and we expect the successful applicant to show a strong enthusiasm for learning and skill development.
About the CompanyWork that works for you and us – let's talk flexibility! KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.
Please note – if you are interested, please apply soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.
Project Support Officer in Maidstone employer: Kent County Council
Contact Detail:
Kent County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Support Officer in Maidstone
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at KCC. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for your interview by researching KCC’s Major Capital Programme Team. Understand their projects and think about how your skills can contribute. Show them you’re not just another candidate, but someone who genuinely cares about making a difference.
✨Tip Number 3
Practice your communication skills! As a Project Support Officer, you’ll need to manage customer queries and liaise with various stakeholders. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and ready to dive into the exciting projects we have lined up.
We think you need these skills to ace Project Support Officer in Maidstone
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you're genuinely excited about becoming a Project Support Officer and contributing to our transformative projects.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the key responsibilities mentioned in the job description. We love seeing how you can bring value to our team!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your ideas effectively without unnecessary fluff. This will help us see your strong communication skills in action!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Kent County Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Project Support Officer role and its responsibilities. Familiarise yourself with the Major Capital Programme Team's projects and how your skills can contribute to their success. This will help you answer questions confidently and show your enthusiasm for the position.
✨Showcase Your Customer Service Skills
Since high-quality customer service is key in this role, prepare examples of how you've successfully managed customer queries or administrative tasks in the past. Think about specific situations where you went above and beyond to ensure satisfaction, as this will demonstrate your commitment to providing excellent support.
✨Demonstrate Your Tech Savvy
With a focus on Microsoft Power Platform tools like Power Automate and Power BI, be ready to discuss any experience you have with these applications. If you're not familiar, do a bit of research or even try out some tutorials. Showing that you're proactive about learning new technologies will impress the interviewers.
✨Prepare Questions That Matter
Interviews are a two-way street, so come prepared with thoughtful questions about the team, projects, and company culture. This not only shows your interest but also helps you gauge if the role is the right fit for you. Ask about opportunities for skill development and how the team collaborates on projects.