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- Tasks: Lead a dynamic team to enhance business support and improve processes.
- Company: Join an award-winning Innovation and Business Intelligence Group.
- Benefits: Enjoy flexible working, generous leave, and exclusive discounts.
- Why this job: Make a real impact on public services while developing your leadership skills.
- Qualifications: Experience in team leadership and process improvement is essential.
- Other info: Opportunities for growth and meaningful contributions every day.
The predicted salary is between 36000 - 60000 £ per year.
Ready to lead a team that makes a real difference? We are excited to announce a fantastic opportunity to join the Growth & Communities Division as our Business Services Manager. We are looking for a confident, forward-thinking team leader with a passion for great public service and smart, efficient ways of working. You will be at the heart of our business support operations - motivating people, improving processes, and ensuring a wide range of services and functions have the high-quality support they need to thrive. Your work will directly shape how the Division delivers for businesses and communities across Kent.
What you’ll do:
- Lead and inspire a dispersed Business Support team, setting clear expectations and driving a culture of continuous improvement.
- Streamline and enhance business processes, ensuring our systems and ways of working are consistent, modern, and effective.
- Plan and allocate resources so that support is responsive, balanced and aligned to service priorities across multiple locations.
- Develop digital capability, making sure business support staff have strong core digital skills and delivering training where needed.
- Ensure high standards in data protection and financial controls, working closely with Finance colleagues.
- Build strong relationships with Service Heads, understanding emerging needs and ensuring support keeps pace with change.
What you’ll bring:
- Proven experience leading and developing staff across multiple sites, bringing clarity, structure and motivation.
- A track record of improving systems, workflows and processes for better efficiency and consistency.
- Excellent organisational skills able to manage complex workloads and prioritise brilliantly.
- Strong communication skills, with the ability to influence, collaborate and tailor messages to different audiences.
- A leadership style rooted in curiosity, compassion, inclusion and accountability, aligned with Kent's values.
- Knowledge of local government operations and financial processes (or the ability to pick it up quickly).
Be part of an award-winning Innovation and Business Intelligence Group that lives our organisational values brave, curious, compassionate, collaborative and responsible. Play a key role in shaping and strengthening a business support function for a fascinating and diverse range of public services. Enjoy genuine opportunities to grow, lead, and make a meaningful impact every day.
We offer:
- Flexible / hybrid working and generous annual leave
- Access to national and local discounts via Kent Rewards
Ready to lead a team that keeps our services moving? If you’re energised by people leadership, problem solving, and making things work better, we’d love to hear from you. Apply today and help us shape the future of business support across our Growth & Communities Division. This full-time role is offered on a hybrid basis, combining home working with attendance at County Hall in Maidstone, and includes regular travel to Ashford and Kings Hill to stay close to the staff and services you support.
Business Services Manager in Maidstone employer: Kent County Council
Contact Detail:
Kent County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Services Manager in Maidstone
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend local events related to business services. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Make sure you can articulate how your leadership style aligns with their mission. We want to see that you’re not just a fit for the role, but also for the culture!
✨Tip Number 3
Showcase your achievements! When discussing your experience, focus on specific examples of how you've improved processes or led teams. Numbers and outcomes speak volumes, so don’t hold back on the details.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our team and making a difference in the community.
We think you need these skills to ace Business Services Manager in Maidstone
Some tips for your application 🫡
Show Your Leadership Style: When writing your application, make sure to highlight your leadership style. We want to see how you inspire and motivate teams, so share specific examples of how you've done this in the past.
Be Process-Oriented: Since we're all about improving processes, don’t shy away from discussing your experience with streamlining workflows. Tell us about the systems you've improved and the impact it had on efficiency.
Tailor Your Communication: Remember, strong communication is key! Use your application to demonstrate how you can tailor messages for different audiences. This will show us that you can connect with various stakeholders effectively.
Apply Through Our Website: Finally, don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to lead in our Growth & Communities Division.
How to prepare for a job interview at Kent County Council
✨Know Your Stuff
Before the interview, dive deep into the role of a Business Services Manager. Understand the key responsibilities and how they align with the company's goals. Familiarise yourself with local government operations and financial processes, as this knowledge will show your commitment and readiness to hit the ground running.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership style and how it aligns with the values of curiosity, compassion, inclusion, and accountability. Share specific examples of how you've motivated teams in the past and improved processes. This will demonstrate that you can lead and inspire a dispersed team effectively.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like streamlining business processes or managing complex workloads. Think of real-life examples where you've successfully navigated similar challenges, as this will highlight your problem-solving skills and ability to adapt.
✨Build Relationships on the Spot
During the interview, focus on building rapport with your interviewers. Ask insightful questions about their experiences and the team's dynamics. This not only shows your strong communication skills but also your genuine interest in understanding the emerging needs of the division and how you can contribute.