Apprentice in Maidstone

You will:

• Advocate for our clients and champion adult social care and health, acting as a point of contact; assessing and resolving telephone queries (referring to team members where appropriate), mailbox monitoring and production and distribution of correspondence and documentation.
• Support the recruitment process for new staff and staff inductions.
• Coordinate a range of meetings, including production of agendas, taking and producing minutes.
• Data entry into a range of systems, resolution of queries and input into development of monitoring processes, as well as maintaining financial records.
• Fulfil the requirements of the apprenticeship you enrol on.

Why you'll love working with us:

• A collaborative culture – we believe in teamwork, and you’ll have the opportunity to work with departments across the Council, making a meaningful difference every day.
• Room to grow – whether you’re looking to build on your existing skills or take on new challenges, we offer plenty of opportunities for growth and development.
• Exciting challenges – each day brings new challenges and opportunities to problem-solve, innovate, and make a difference in our fast-paced environment.
• Supportive environment – we’re a friendly, dynamic, and inclusive team that values everyone’s contribution.
• Great employee benefits – from a generous contributory pension scheme and minimum of 214.6 hours (214 hours and 36 minutes) equivalent of 29 days annual leave, plus bank holidays to the Kent Rewards scheme which provides discounts from over 1,200 national and local retailers and Cycle2Work scheme.

Apprenticeship details:

This apprenticeship offers you the opportunity to earn a salary and obtain a nationally recognised Level 2 or Level 3 qualification, whilst gaining valuable skills and experience within the Business Support function within Adult Social Care & Health. We will support the successful candidate over an 18-month placement period, to achieve a Level 2 or Level 3 qualification to enable you to develop administrative skills, customer-handling skills, oral communication skills and IT skills:

• Level 2 Business Administration
• Level 3 Business Administration

Qualifications:

We are looking for someone who is computer literate, with the ability to use a range of IT systems and packages to ensure a high level of accuracy with data collation and inputting. Excellent organisational and multitasking skills. Strong communication abilities, both written and verbal. Proficiency in Microsoft Office (Outlook, Word, Excel) and other office software. Ability to work independently and as part of a team, with a proactive attitude and a passion for problem-solving. A positive, can-do mindset with a commitment to delivering high quality work.

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification. This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service. KCC is committed to building a workforce which reflects the diversity of the county’s working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.