Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the Streetworks service by managing permits and ensuring smooth operations on the highway.
- Company: Kent County Council, a leader in public highway management.
- Benefits: Competitive salary, supportive team environment, and opportunities for career growth.
- Other info: Join a dynamic team dedicated to keeping Kent moving.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
An exciting opportunity has arisen to work as a key part of the Streetworks service within Kent County Council Highways. As a Streetworks Technical Support Officer, you will be providing a front-line service dealing with customers reporting issues with Streetworks on the highway network.
You will be responsible for the administrative support for all works on the highway network including processing and monitoring of permits, licenses for temporary traffic lights, skips, scaffolds, hoardings and other activities.
You will need to be an excellent team player and work closely with Streetworks Coordinators and Inspectors to deliver great customer service, ensure works are well managed, safe and deliver the minimum disruption to the travelling public.
Kent County Council has been an industry leader in managing works on the public Highway through an innovative permit system. You will be working in a dynamic team dedicated to keeping Kent moving.
This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English sufficient for the effective performance of the job requirements.
Streetworks Technical Support Officer in London employer: Kent County Council
Contact Detail:
Kent County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Streetworks Technical Support Officer in London
✨Tip Number 1
Network like a pro! Reach out to people in the Streetworks field, especially those at Kent County Council. A friendly chat can open doors and give you insights that might just land you the job.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Think of examples where you've dealt with tricky situations or provided excellent support. We want to see how you handle real-life scenarios!
✨Tip Number 3
Show your enthusiasm for the role! When you apply through our website, make sure to highlight why you're excited about working in Streetworks and how you can contribute to keeping Kent moving.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows you're keen and professional, which is exactly what we love to see at StudySmarter.
We think you need these skills to ace Streetworks Technical Support Officer in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Streetworks Technical Support Officer role. We want to see how you can contribute to our team and help keep Kent moving!
Show Off Your Team Spirit: Since this role is all about teamwork, don’t forget to mention your experience working collaboratively. We love seeing examples of how you've worked closely with others to deliver great customer service.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point. This will help us understand your qualifications quickly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Kent County Council
✨Know Your Streetworks Stuff
Familiarise yourself with the basics of streetworks and the specific regulations that Kent County Council follows. Brush up on the types of permits and licenses you'll be dealing with, like temporary traffic lights and scaffolds. This knowledge will show your enthusiasm and readiness to jump right in!
✨Show Off Your Team Spirit
As a Streetworks Technical Support Officer, teamwork is key. Prepare examples of how you've successfully collaborated with others in past roles. Think about times when you helped resolve issues or improved processes as part of a team. This will highlight your ability to work closely with Streetworks Coordinators and Inspectors.
✨Customer Service is King
Since this role is customer-facing, be ready to discuss your approach to delivering excellent customer service. Have a couple of scenarios in mind where you turned a challenging situation into a positive experience for a customer. This will demonstrate your commitment to keeping the public happy and informed.
✨Practice Your Communication Skills
Given the statutory duty for effective communication, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend or family member. This will help you feel more comfortable speaking about your experiences and answering questions on the spot.