At a Glance
- Tasks: Assist customers with inquiries and provide top-notch support.
- Company: Kent County Council, a supportive and community-focused organisation.
- Benefits: Competitive salary, flexible hours, and a chance to make a difference.
- Other info: Part-time role with a friendly work environment and growth potential.
- Why this job: Join a team that values your input and helps the community thrive.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 26168 - 26168 £ per year.
Salary: £26,168 pro rata
Contract type: Permanent Part Time
Working Hours: 20.75 hours per week
Location: Lenham Library, United Kingdom
Job category: Libraries, Registration and Archives
Job Reference: REF/TP/328/14745
Closing Date: 22 June, 2026
Customer Support Assistant in Lenham employer: Kent County Council
Kent County Council is an exceptional employer, offering a supportive work culture that values community engagement and employee well-being. As a Customer Support Assistant at Lenham Library, you will benefit from flexible working hours, opportunities for professional development, and the chance to make a meaningful impact in your local community.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Support Assistant in Lenham
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Kent County Council on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common customer support scenarios. We can role-play with friends or family to boost our confidence and show off our problem-solving skills.
✨Tip Number 3
Research Kent County Council’s values and mission. When we align our answers with what they stand for, it shows we’re not just looking for any job, but we genuinely want to be part of their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our application status easily.
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application for the Customer Support Assistant role. Highlight any relevant experience or skills that match what we’re looking for, even if it’s not explicitly mentioned in the job description.
Show Your Passion:Let us see your enthusiasm for the role and the organisation! A brief personal statement about why you want to work with us at Kent County Council can really make your application stand out.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Make it easy for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to submit your application through our official website. It’s the best way to ensure we receive your details directly and can process your application smoothly.
How to prepare for a job interview at Kent County Council
✨Know Your Stuff
Before the interview, make sure you understand what a Customer Support Assistant does. Familiarise yourself with common customer service scenarios and think about how you would handle them. This will show that you're proactive and genuinely interested in the role.
✨Showcase Your Communication Skills
As a Customer Support Assistant, communication is key. During the interview, practice clear and concise responses. Use examples from your past experiences to demonstrate how you've effectively communicated with customers or resolved issues.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role and the team at Kent County Council. This not only shows your interest but also helps you determine if the job is the right fit for you.
✨Be Personable and Positive
Customer support roles require a friendly attitude. During the interview, be warm and approachable. A positive demeanour can go a long way in making a great impression on your interviewers.
