At a Glance
- Tasks: Manage café operations, train staff, and ensure top-notch customer service.
- Company: Join a dynamic team at KCC, committed to inclusivity and diversity.
- Benefits: Flexible hours, competitive pay, and a supportive work environment.
- Other info: Work every weekend with opportunities for growth in a vibrant setting.
- Why this job: Make a difference in visitors' experiences while developing your leadership skills.
- Qualifications: Experience in catering and a Level 3 Food Safety certificate required.
The predicted salary is between 9.9 - 12.1 £ per hour.
- Will be responsible for managing daily opening and closing procedures, ensuring all health, safety and hygiene protocols are strictly followed.
- Supervising and training of staff
- Oversee stock levels
- Minimise wastage
- Act as the primary point of escalation for customer concerns, resolving issues in a professional manner
The individual needs to be organised with strong customer service skills to ensure that visitors to the parks receive a quality café experience.
You will report to the Catering Services Manager who is responsible for the four Country Park café sites.
The role available is for contracted hours every Saturday, Sunday and Monday.
Shifts will vary between 8.30am to 5.30pm on a scheduled basis, adjusting seasonally.
This post is considered by KCC to be a customer-facing position.
The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements.
The appropriate standards are set out in the Job Description/Person Specification.
We are seeking a highly motivated individual with experience in catering.
You will be expected to hold a Level 3 Food Safety certificate.
You will be responsible for maintaining operational excellence, driving team performance and ensuring a seamless service experience that aligns with our standards.
Work that works for you and us - let's talk flexibility!
KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.
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Café supervisor in Kings Hill employer: Kent County Council
Kent County Council is an excellent employer, offering a supportive work culture that prioritises the well-being and development of its staff. With opportunities for professional growth in the health and social care sector, employees can make a meaningful impact in the lives of adults with disabilities while enjoying the benefits of working in a community-focused environment on the beautiful Isle of Sheppey.
StudySmarter Expert Advice🤫
We think this is how you could land Café supervisor in Kings Hill
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Kent County Council and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Café supervisor in Kings Hill
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Kent County Council that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Kent County Council.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Kent County Council get a sense of who you are beyond your experience!
How to prepare for a job interview at Kent County Council
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Kent County Council and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
