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- Tasks: Manage Kent's highway network and provide top-notch customer service.
- Company: Kent County Council, dedicated to community safety and support.
- Benefits: Permanent full-time role with a competitive salary and diverse work environment.
- Other info: Encouraging applications from all backgrounds for a diverse team.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Excellent IT skills, full UK Driving Licence, and customer service experience.
The predicted salary is between 32140 - 35035 £ per year.
Kent County Council is seeking a Highway Steward to manage a safe highway network across Kent. This role involves supporting the team, providing outstanding customer service, and assisting with emergency cover.
Candidates should possess:
- Excellent IT skills
- A full UK Driving Licence
- Experience in customer-facing roles
The position offers a permanent full-time contract with a salary between £32,140 and £35,035 per annum and requires 37 hours of work weekly. Applications from diverse backgrounds are encouraged.
Road Network Steward — On-Call & Customer‑Focused in Kent employer: Kent County Council
Contact Detail:
Kent County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Road Network Steward — On-Call & Customer‑Focused in Kent
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at Kent County Council. You never know who might give you a heads-up about an opportunity or even put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching common questions for customer-focused roles. Think about your past experiences and how they relate to managing a safe highway network. We want you to shine when it comes to showcasing your skills!
✨Tip Number 3
Show off your IT skills! Be ready to discuss how you've used technology in previous roles, especially in customer service. This will demonstrate that you're not just a people person but also tech-savvy, which is crucial for the Highway Steward position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Good luck!
We think you need these skills to ace Road Network Steward — On-Call & Customer‑Focused in Kent
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer-facing roles. We want to see how you've gone above and beyond to provide outstanding service, as this is key for the Highway Steward position.
Tailor Your CV and Cover Letter: Don’t just send a generic application! We love it when candidates tailor their CV and cover letter to reflect the specific skills and experiences that match the job description. It shows us you’re genuinely interested!
Be Clear About Your IT Skills: Since excellent IT skills are a must-have for this role, make sure to clearly outline your proficiency with relevant software or tools. We want to know how tech-savvy you are!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it’s super easy!
How to prepare for a job interview at Kent County Council
✨Know Your Highways
Familiarise yourself with Kent's highway network and any recent developments or challenges. This will show your genuine interest in the role and help you answer questions about managing a safe highway network.
✨Customer Service is Key
Prepare examples from your past experiences where you provided outstanding customer service. Think about how you handled difficult situations and what you learned from them, as this role heavily focuses on customer interaction.
✨Show Off Your IT Skills
Since excellent IT skills are a must, be ready to discuss your proficiency with relevant software or tools. If you have experience with specific systems used in highway management, make sure to highlight that during the interview.
✨Driving Licence Ready
Ensure you have your full UK Driving Licence details at hand. Be prepared to discuss your driving experience and how it relates to the responsibilities of the Highway Steward role, especially when it comes to emergency cover.