At a Glance
- Tasks: Help maintain Kent's highways and ensure safe journeys for everyone.
- Company: Kent County Council, a forward-thinking authority focused on innovation.
- Benefits: Gain industry experience, training opportunities, and potential career progression.
- Other info: Flexible hours with emergency cover responsibilities and a supportive team environment.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Strong IT skills, excellent communication, and problem-solving abilities.
The predicted salary is between 24000 - 30000 £ per year.
Kent County Council maintains 8,700km (5,400 miles) of highway network and associated assets. Our local highway network is the most valuable asset we own in Kent, with a replacement value of around £24 billion. It plays a vital part in delivering council objectives by enabling safe and reliable journeys around and through the county, supporting social wellbeing and economic prosperity. It is also essential for emergency services to execute their work: policing, healthcare, fire, and emergency response provision all require an effective highway network.
As a forward-thinking highway authority, Kent County Council is continuously looking at innovative and better ways of working. Technology is becoming more integral to the way in which we deliver our service. The successful candidate must therefore possess excellent IT skills, demonstrating proficiency with tablet devices, smartphones, and MS Office.
We are looking for enthusiastic and self-motivated individuals to join our Highway teams in East and West Kent as Highway Stewards. As a Highway Steward, you will play a key role in Kent County Council's management of a safe highway network across Kent. The positions offer the opportunity to gain industry experience within the highway environment while supporting the wider team.
The successful candidates will benefit from internal and external training to gain the necessary qualifications in their development to confidently conduct themselves to the highest standard. Candidates need to be articulate, flexible, and have the ability to manage conflicting priorities and situations, resolving problems with positive solutions. IT proficiency is essential, as is the ability to effectively communicate with customers, both internal and external, whether in person, on the phone, or via written correspondence.
If you can prioritise and organise your own workload, be a team player, work to tight deadlines, be methodical in your approach, and have excellent customer service skills, then this is the post for you. There is an expectation that the successful candidate will be involved in the County Council's out of hours service, providing emergency cover overnight and at weekends. The successful post holders will also benefit from the prospect of onward progression into other fields within the sector.
This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service and is considered by KCC to be a customer-facing position. The Council has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification. This role is subject to holding a full UK Driving Licence.
Highway Steward in Kent employer: Kent County Council
Kent County Council is an exceptional employer, offering a dynamic work environment where employees can contribute to the safety and reliability of the highway network that is vital for the community. With a strong focus on employee development through internal and external training opportunities, staff are encouraged to grow within the organisation while enjoying a supportive culture that values teamwork and innovation. Working in East and West Kent not only provides a chance to make a meaningful impact but also offers the unique advantage of being part of a forward-thinking authority that embraces technology to enhance service delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Highway Steward in Kent
✨Tip Number 1
Get to know the company! Research Kent County Council and their highway initiatives. Understanding their values and goals will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to highway management. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and problem-solving. Think of examples from your past experiences that highlight your skills, especially in managing conflicting priorities.
✨Tip Number 4
Don’t forget to showcase your IT skills! Since proficiency with tech is key for this role, be ready to discuss your experience with tablet devices, smartphones, and MS Office during the interview. Show them you’re tech-savvy and ready to hit the ground running!
We think you need these skills to ace Highway Steward in Kent
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you're excited about becoming a Highway Steward and contributing to Kent's highway network. A bit of personality goes a long way!
Highlight Your IT Skills:Since IT proficiency is key for this role, make sure to mention your experience with tablet devices, smartphones, and MS Office. We need to know you can handle the tech side of things, so don’t hold back on showcasing your skills!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate articulate candidates who can communicate effectively, so make sure your written correspondence is clear and easy to read. Avoid jargon and keep it simple!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts!
How to prepare for a job interview at Kent County Council
✨Know Your Highways
Familiarise yourself with Kent's highway network and its importance. Understand how it supports social wellbeing and economic prosperity. Being able to discuss specific challenges and innovations in highway management will show your genuine interest in the role.
✨Show Off Your IT Skills
Since IT proficiency is essential, be prepared to demonstrate your skills with tablet devices, smartphones, and MS Office during the interview. You might even want to mention any relevant software or tools you've used in previous roles that could benefit the council.
✨Communicate Effectively
Practice articulating your thoughts clearly and confidently. Since this role involves customer interaction, think of examples where you’ve successfully resolved conflicts or provided excellent service. This will highlight your communication skills and problem-solving abilities.
✨Be Ready for Flexibility
The job requires managing conflicting priorities and working out of hours. Prepare to discuss how you handle tight deadlines and unexpected situations. Sharing a specific example of when you adapted to change will demonstrate your flexibility and reliability.
