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- Tasks: Be the friendly face for families, providing essential support and admin help.
- Company: Kent County Council, dedicated to community service and support.
- Benefits: Part-time hours, 29 days annual leave, and a great pension scheme.
- Other info: Flexible part-time role with a supportive team environment.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Strong interpersonal skills and customer service experience required.
The predicted salary is between 20000 - 25000 £ per year.
Kent County Council is seeking a Business Support Assistant based at Sittingbourne Library. This role involves being the first point of contact for families and professionals, providing administrative support to Family Hub staff, and ensuring effective operations across the Swale District.
Candidates should have excellent interpersonal skills, a calm approach, and experience in customer service.
The role offers 18.5 hours of work per week, 29 days of annual leave, and access to a generous pension scheme.
Family Hub Support Assistant (Part-Time) in Kent employer: Kent County Council
Contact Detail:
Kent County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Family Hub Support Assistant (Part-Time) in Kent
✨Tip Number 1
Make sure to research Kent County Council and the Family Hub's mission. Knowing their values will help you connect with the team during your interview and show that you're genuinely interested in supporting families.
✨Tip Number 2
Practice your interpersonal skills! Role-play common scenarios you might face as a Family Hub Support Assistant. This will help you feel more confident when interacting with families and professionals during the interview.
✨Tip Number 3
Prepare some questions to ask at the end of your interview. This shows your enthusiasm for the role and gives you a chance to find out more about the team and how you can contribute to effective operations.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to submit your application and keep track of your progress. Plus, it’s a great way to stay updated on any new opportunities that come up.
We think you need these skills to ace Family Hub Support Assistant (Part-Time) in Kent
Some tips for your application 🫡
Show Your Interpersonal Skills: Since you'll be the first point of contact for families and professionals, make sure to highlight your excellent interpersonal skills in your application. Share examples of how you've successfully communicated with others in previous roles.
Tailor Your Experience: We want to see how your past experiences align with the role. Be specific about your customer service experience and any administrative support you've provided. This will help us understand how you can contribute to our team.
Keep It Calm and Collected: The job requires a calm approach, especially when dealing with families. In your application, mention situations where you've maintained composure under pressure. This will show us that you're ready for the challenges of the role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Kent County Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Family Hub Support Assistant. Familiarise yourself with the key tasks like being the first point of contact for families and professionals, and think about how your previous experience in customer service can relate to this role.
✨Show Off Your Interpersonal Skills
Since this role requires excellent interpersonal skills, prepare examples from your past where you've successfully communicated with families or handled difficult situations. Practising these scenarios will help you convey your calm approach during the interview.
✨Research Kent County Council
Take some time to learn about Kent County Council and its Family Hub initiatives. Understanding their values and mission will not only impress the interviewers but also help you align your answers with what they’re looking for in a candidate.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the team. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you as well.