At a Glance
- Tasks: Manage café operations, train staff, and ensure top-notch customer service.
- Company: Join KCC, a diverse and inclusive workplace committed to community service.
- Benefits: Flexible working hours and opportunities for personal growth.
- Other info: Embrace a dynamic role with a focus on health and safety.
- Why this job: Make a difference in visitors' experiences while developing your leadership skills.
- Qualifications: Catering experience and Level 3 Food Safety certificate required.
The predicted salary is between 24000 - 30000 £ per year.
Responsibilities include managing daily opening and closing procedures, ensuring all health, safety and hygiene protocols are strictly followed. Supervise and train staff, oversee stock levels, and minimise wastage. Act as the primary point of escalation for customer concerns, resolving issues professionally. The individual needs to be organised with strong customer service skills to ensure that visitors to the parks receive a quality café experience. You will report to the Catering Services Manager who is responsible for the four Country Park café sites.
This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.
Qualifications required include experience in catering and a Level 3 Food Safety certificate.
KCC is committed to building a workforce which reflects the diversity of the county’s working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.
Please note - if you are interested, please apply soon as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.
Relief Cafe Supervisor in Gravesend employer: Kent County Council
KCC is an exceptional employer that prioritises flexibility and inclusivity, making it a fantastic place for individuals seeking meaningful work in the catering sector. With a strong commitment to employee development and a supportive work culture, staff are encouraged to grow their skills while providing a quality café experience to visitors at our beautiful Country Park locations. Join us to be part of a diverse team that values every member's contribution and fosters a welcoming environment.
StudySmarter Expert Advice🤫
We think this is how you could land Relief Cafe Supervisor in Gravesend
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Kent County Council. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Kent County Council
Don't be shy about reaching out to Kent County Council directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Relief Cafe Supervisor in Gravesend
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Kent County Council and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Kent County Council
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
