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- Tasks: Support street works by processing permits and enhancing customer service.
- Company: Kent County Council, dedicated to improving local infrastructure.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth.
- Other info: Join a dynamic team focused on minimising disruptions on the highway.
- Why this job: Make a difference in your community while developing valuable skills.
- Qualifications: Strong communication skills and a collaborative mindset.
The predicted salary is between 30000 - 40000 £ per year.
Kent County Council is seeking a Streetworks Technical Support Officer to join the Highways team in Faversham, England. In this role, you will provide administrative support for street works, process permits for temporary traffic measures, and liaise with Streetworks Coordinators and Inspectors to enhance customer service and minimize disruptions.
The successful candidate must have strong communication skills and be a team player, ensuring effective management of works on the highway network.
Streetworks Permit & Customer Support Officer in Faversham employer: Kent County Council
Contact Detail:
Kent County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Streetworks Permit & Customer Support Officer in Faversham
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Kent County Council on LinkedIn. A friendly chat can give us insider info about the role and help us stand out when we apply.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of streetworks regulations and customer service best practices. We want to show that we’re not just a good fit, but the perfect fit for the team!
✨Tip Number 3
Practice our communication skills! Since this role requires liaising with various stakeholders, let’s role-play potential scenarios with a friend to boost our confidence and clarity.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our submission to highlight how we meet the specific needs of the Highways team.
We think you need these skills to ace Streetworks Permit & Customer Support Officer in Faversham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in streetworks or customer support. We want to see how your skills align with the role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how you can contribute to our team at Kent County Council. Keep it concise but impactful.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear language and structure your thoughts well. We want to see that you can convey information effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at Kent County Council
✨Know Your Streetworks Stuff
Make sure you brush up on streetworks regulations and processes before the interview. Familiarise yourself with the types of permits and temporary traffic measures you'll be dealing with, as this will show your potential employer that you're serious about the role.
✨Show Off Your Communication Skills
Since strong communication is key for this position, prepare examples of how you've effectively communicated in past roles. Think about times when you had to liaise with different teams or resolve customer issues, and be ready to share those stories.
✨Team Player Vibes
This role requires a collaborative spirit, so be prepared to discuss how you work within a team. Share specific instances where you contributed to a team project or helped a colleague, highlighting your ability to enhance customer service and minimise disruptions.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the Highways team and their current projects. This shows your genuine interest in the role and helps you understand how you can contribute to their goals.