At a Glance
- Tasks: Provide essential admin support and help our community thrive at Yew Tree Day Centre.
- Company: Join Kent County Council, a leader in social care and community support.
- Benefits: Enjoy 28 days leave, a pension scheme, and discounts from over 1,200 retailers.
- Other info: Dynamic environment with opportunities for growth and collaboration across departments.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive team.
- Qualifications: Experience in business support or administration, with strong organisational and communication skills.
The predicted salary is between 24000 - 28000 € per year.
Are you an organised, proactive, and driven professional looking for a new challenge? Do you thrive in fast-paced environments, enjoy problem-solving, and have a knack for keeping things running smoothly? If so, we want you to be part of our friendly team!
At Kent County Council, we believe in fostering a culture of collaboration, innovation, and excellence. We are searching for Business Support Officers who will play a pivotal role in helping our organisation operate efficiently and effectively. You will be joining the Adult Social Care and Health Business Support Division, which has around 300 business support professionals that deliver support to our frontline services empowering our residents to live their lives the way they want to.
This role will be based onsite at the Yew Tree Community Day Centre, Dartford, supporting the Community Day Service in Adult Social Care & Health. Community Day Services provide opportunities throughout the day Monday - Friday to adults with a learning disability with varying complexities of assessed support needs, to ensure that it meets the needs of people who draw on care and support.
As a Business Support Officer, you will play a key role in ensuring the smooth running of the service by providing high-quality administrative and operational support to the team. Experience working in a business support or administrative role, ideally within a social care or health setting is highly desirable.
What you'll be doing:
- Advocate for our clients and champion adult social care and health, acting as a point of contact; assessing and resolving telephone queries, mailbox monitoring and production and distribution of correspondence and documentation.
- Cover reception and support with visitors and contractors.
- Coordinate the recruitment process for new staff and support staff inductions.
- Coordinate a range of meetings, including production of agendas, taking and producing minutes.
- Maintain financial processes, including preparing invoices, investigating queries and ensuring financial records are accurate.
- Data entry into a range of systems, resolution of queries and input into development of monitoring processes.
This is to give you a flavour of what you will be doing. We are a wide-ranging division, with opportunities to get involved in lots more.
Why you’ll love working with us:
- A collaborative culture – we believe in teamwork, and you’ll have the opportunity to work with departments across the Council, making a meaningful difference every day.
- Room to grow – whether you’re looking to build on your existing skills or take on new challenges, we offer plenty of opportunities for growth and development.
- Exciting challenges – each day brings new challenges and opportunities to problem-solve, innovate, and make a difference in our fast-paced environment.
- Supportive environment – we’re a friendly, dynamic, and inclusive team that values everyone’s contribution.
- Great employee benefits – from a generous contributory pension scheme and 28 days annual leave, plus bank holidays to the Kent Rewards scheme which provides discounts from over 1,200 national and local retailers and Cycle2Work scheme.
What you’ll bring:
- Proven experience in business support, administration, or a similar role.
- Excellent organisational and multitasking skills.
- Strong communication abilities, both written and verbal.
- Proficiency in Microsoft Office (Outlook, Word, Excel, Teams) and other office software.
- Ability to work independently and as part of a team, with a proactive attitude and a passion for problem-solving.
- A positive, can-do mindset with a commitment to delivering high quality work.
- Ability to travel across a wide geographical area in a timely and flexible manner at various times of the day is essential.
This role is subject to holding a Full UK Driving Licence. The Council is committed to making reasonable adjustments so whilst this job requires the jobholder to drive your application will still be considered if you are unable to drive due to a disability. This post is considered by KCC to be a customer-facing position.
The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification. This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service.
KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.
Please note - if you are interested, please apply soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.
Location: Yew Tree Community Day Centre, United Kingdom
Business Support Officer - Yew Tree Community Day Centre in Dartford employer: Kent County Council
At Kent County Council, we pride ourselves on being an excellent employer that champions collaboration, innovation, and personal growth. Working at the Yew Tree Community Day Centre in Dartford offers a supportive and inclusive environment where you can make a meaningful impact in the lives of adults with learning disabilities. With generous employee benefits, opportunities for professional development, and a dynamic team culture, you'll find a rewarding career that empowers both you and the community.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Officer - Yew Tree Community Day Centre in Dartford
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Kent County Council and the Yew Tree Community Day Centre. Understanding their values and mission will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to business support roles. Think about your past experiences and how they relate to the responsibilities listed in the job description. We can help you with mock interviews if you need a bit of extra practice!
✨Tip Number 3
Show off your organisational skills! During the interview, be ready to discuss how you've successfully managed multiple tasks or projects in the past. Use specific examples to demonstrate your ability to keep things running smoothly, just like the role requires.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions prepared. This shows your enthusiasm for the role and helps you determine if the position is the right fit for you. And remember, apply through our website for the best chance at landing that job!
We think you need these skills to ace Business Support Officer - Yew Tree Community Day Centre in Dartford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience in business support and administration. We want to see how your skills align with the role, so don’t hold back on showcasing your organisational prowess!
Show Off Your Communication Skills:Since strong communication is key for this role, ensure your written application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We love a polished application!
Highlight Problem-Solving Abilities:In your application, share examples of how you've tackled challenges in previous roles. We’re looking for proactive individuals who can think on their feet, so let us know how you’ve made a difference in fast-paced environments.
Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly, and we can’t wait to hear from you!
How to prepare for a job interview at Kent County Council
✨Know Your Role
Before the interview, make sure you thoroughly understand the responsibilities of a Business Support Officer at the Yew Tree Community Day Centre. Familiarise yourself with the key tasks like coordinating meetings, managing financial processes, and supporting staff inductions. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Skills
Highlight your organisational and multitasking skills during the interview. Prepare specific examples from your past experiences where you've successfully managed multiple tasks or solved problems in a fast-paced environment. This will show that you can thrive in the dynamic setting of adult social care.
✨Communicate Effectively
Strong communication is crucial for this role. Practice articulating your thoughts clearly and confidently. You might want to prepare answers to common interview questions, focusing on how you would handle queries from clients or colleagues, as well as how you would advocate for the needs of residents.
✨Emphasise Teamwork
Since the role involves collaboration with various departments, be ready to discuss your experience working in teams. Share examples of how you've contributed to a positive team environment and how you value the input of others. This will align with the council's culture of collaboration and inclusivity.
