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For Companies At a Glance
- Tasks: Assist customers with inquiries and provide top-notch support.
- Company: Join a supportive team at Canterbury Library.
- Benefits: Competitive salary, flexible hours, and a chance to make a difference.
- Why this job: Perfect for those who love helping others and want a stable role.
- Qualifications: No prior experience needed, just a passion for customer service.
- Other info: Great opportunity for career growth in a community-focused environment.
The predicted salary is between 24513 - 27300 £ per year.
Overview
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Details
- Salary £24,513 pro rata
- Contract type Permanent Relief
- Working Hours As and when required
- Location Canterbury Library, Canterbury, United Kingdom
- Job category Libraries, Registration and Archives
- Job Reference REF/TP/76231/13627
- Closing Date 05 October, 2025
Seniority and Employment
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Other
- Industries: Government Administration
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Customer Support Assistant - Permanent Relief employer: Kent County Council
Contact Detail:
Kent County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Assistant - Permanent Relief
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the library and ask about their experiences. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common customer support scenarios. Think about how you'd handle tricky situations and show off your problem-solving skills. We want to see your personality shine through!
✨Tip Number 3
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and shows that you’re genuinely interested in the role. It’s a small gesture that can make a big difference.
✨Tip Number 4
Apply through our website for the best chance! We’ve got all the resources you need to stand out, so take advantage of them. Let’s get you that Customer Support Assistant role!
We think you need these skills to ace Customer Support Assistant - Permanent Relief
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application for the Customer Support Assistant role. Highlight any relevant experience or skills that match the job description, so we can see how you fit into our team!
Show Your Personality: We love seeing a bit of personality in applications! Don’t be afraid to let your unique voice shine through. It helps us get a sense of who you are beyond just your qualifications.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that make it easy for us to understand your background and why you’re interested in the role.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Kent County Council
✨Know Your Role
Before the interview, make sure you understand what a Customer Support Assistant does. Familiarise yourself with the key responsibilities and skills required for the role. This will help you tailor your answers to show how you fit perfectly into the position.
✨Showcase Your Communication Skills
As a Customer Support Assistant, communication is key. Prepare examples of how you've effectively communicated in previous roles or situations. Think about times when you resolved issues or helped someone understand something better – these stories will impress your interviewers.
✨Research the Organisation
Take some time to learn about the library and its services. Understanding their mission and values will allow you to align your answers with what they stand for. Plus, it shows that you're genuinely interested in the role and the organisation.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions to ask your interviewers about the team, the work environment, and any challenges they face. This not only demonstrates your interest but also helps you gauge if this is the right fit for you.
