Role Responsibility
Here at Kent County Council, weve got big ambitions for our 1.6 million residents. It means that we do some challenging, varied and rewarding work, and were always looking for ways to improve our services. Thats where you come in. Joining the largest county in the UK, youll help every child and adult on their journey and continue your own.
As a Client Transport Coordinator, youll have an incredibly varied role. Youll make sure that children and adults with Special educational needs have the right transport in place. Our clients attend over 400 different establishments within Kent and beyond and youll be responsible for arranging the transport services that take them there, from taxis and minibuses to coaches and buses.
While youll work collaboratively with a range of audiences, youll also create positive working relationships with our suppliers and clients. Your insights mean that youll identify any concerns and spot opportunities for improvement. As part of your daily routine you will; implement transport arrangements by identifying space on existing services, where necessary purchase new services using our unique portal, manage contractual agreements, carry out admin tasks using bespoke ICT systems, or engage with internal and external colleagues to undertake focussed activities.
To succeed, youll be organised, passionate about supporting the people of Kent, and have keen eye for transport. And as a real people person with customer service experience, youll be confident talking to different people in potentially challenging situations. Plus, youll be self-motivated, work well in a busy environment and enjoy the freedom of managing your own workload.
In return, youll enjoy an excellent work-life balance, have access to great rewards via our exclusive schemes and have the opportunity to be part of a range of clubs. Youll work 37 hours per week, ranging between 08:00-16:00 and 09:00-17:00 on a rota alongside team members.
This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service.
This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.
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Client Transport Coordinator employer: Kent County Council
As a KPAS Attendance Officer with Kent County Council, you will be part of a dedicated team committed to improving school attendance for children and young people across West Kent. The Council fosters a supportive work culture that values diversity and inclusion, offering flexible working arrangements and opportunities for professional development. With a focus on making a meaningful impact in the community, this role provides a unique chance to engage with various stakeholders while enjoying the benefits of a collaborative and dynamic work environment.