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- Tasks: Supervise café operations, manage staff, and ensure top-notch customer service.
- Company: Join the Kent County Council's Country Parks team for a rewarding experience.
- Benefits: Gain valuable experience in catering and customer service while working in beautiful parks.
- Other info: Flexible shifts every Sunday, Monday, and Wednesday with opportunities for growth.
- Why this job: Be part of a vibrant team and create memorable experiences for park visitors.
- Qualifications: Experience in catering and a Level 3 Food Safety certificate required.
The predicted salary is between 20000 - 25000 £ per year.
This is a fantastic opportunity to join the Kent County Council, Country Parks team who provide leisure, educational, events, venue hire and café services across 9 Country Parks in Kent. Country Parks are looking for a Café supervisor to work at one of their country park cafes at Shorne Woods Country Park.
We are seeking a highly motivated individual with experience in catering. You will be expected to hold a Level 3 Food Safety certificate. You will be responsible for maintaining operational excellence, driving team performance and ensuring a seamless service experience that aligns with our standards.
Key responsibilities:- Managing daily opening and closing procedures, ensuring all health, safety and hygiene protocols are strictly followed.
- Supervising and training of staff.
- Overseeing stock levels.
- Minimising wastage.
- Acting as the primary point of escalation for customer concerns, resolving issues in a professional manner.
The individual needs to be organised with strong customer service skills to ensure that visitors to the parks receive a quality café experience. You will report to the Catering Services Manager who is responsible for the four Country Park café sites.
The role available is for contracted hours every Sunday, Monday and Wednesday. Shifts will vary between 8.30am to 5.30pm on a scheduled basis, adjusting seasonally.
This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English sufficient for the effective performance of the job requirements.
Closing date: 22nd May with interviews planned for 28th May at Shorne Woods Country Park.
KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.
Location: Shorne Woods Country Park, United Kingdom.
Cafe Supervisor employer: Kent County Council
Contact Detail:
Kent County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Supervisor
✨Tip Number 1
Get to know the café scene! Visit local cafés, especially those in parks, and chat with staff. This will give you insights into what makes a great café experience and help you connect with potential employers.
✨Tip Number 2
Network like a pro! Attend local events or workshops related to catering and hospitality. Meeting people in the industry can lead to job opportunities that aren’t advertised online.
✨Tip Number 3
Show off your skills! If you have a chance, volunteer at events or pop-up cafés. This hands-on experience not only boosts your CV but also gives you real-life examples to discuss in interviews.
✨Tip Number 4
Apply through our website! We make it easy for you to find roles like Café Supervisor. Plus, it shows you’re serious about joining our team at Kent County Council's Country Parks.
We think you need these skills to ace Cafe Supervisor
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your catering experience in your application. We want to see how you've managed teams and delivered excellent service in the past, so don’t hold back!
Get Personal with Your Cover Letter: Use your cover letter to connect with us on a personal level. Share why you're passionate about working in a café environment and how you can contribute to our team at Shorne Woods.
Be Clear About Your Availability: Since the role requires specific contracted hours, be upfront about your availability in your application. This helps us understand if you’re a good fit for the schedule we need.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to the right people quickly!
How to prepare for a job interview at Kent County Council
✨Know Your Stuff
Make sure you brush up on your catering knowledge, especially around food safety and hygiene protocols. Since a Level 3 Food Safety certificate is required, be ready to discuss how you've applied these standards in previous roles.
✨Showcase Your Leadership Skills
As a Café Supervisor, you'll be managing a team. Prepare examples of how you've successfully supervised or trained staff in the past. Highlight any experiences where you resolved conflicts or improved team performance.
✨Customer Service is Key
This role is all about providing a great experience for visitors. Think of specific instances where you've gone above and beyond for customers. Be ready to discuss how you handle complaints and ensure customer satisfaction.
✨Be Organised and Adaptable
With varying shifts and seasonal changes, demonstrate your organisational skills. Share how you manage stock levels and minimise wastage, and be prepared to talk about how you adapt to changing circumstances in a busy café environment.