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- Tasks: Support our team by managing queries, coordinating meetings, and maintaining financial records.
- Company: Join Kent County Council, a collaborative organisation dedicated to empowering residents and enhancing community involvement.
- Benefits: Enjoy 28 days annual leave, a pension scheme, and discounts from over 1,200 retailers.
- Why this job: Make a meaningful impact daily in a supportive, dynamic environment with opportunities for growth.
- Qualifications: Experience in business support, strong organisational skills, and proficiency in Microsoft Office required.
- Other info: This role involves customer interaction and requires a good command of spoken English.
The predicted salary is between 28800 - 43200 £ per year.
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Are you an organised, proactive, and driven professional looking for a new challenge? Do you thrive in fast-paced environments, enjoy problem-solving, and have a knack for keeping things running smoothly? If so, we want you to be part of our friendly team!
At Kent County Council, we believe in fostering a culture of collaboration, innovation, and excellence. We are searching for Business Support Officers who will play a pivotal role in helping our organisation operate efficiently and effectively.
You will be joining the newly formed Adult Social Care and Health Business Support Division, which has around 300 business support professionals that deliver support to our frontline services empowering our residents to live their lives the way they want to.
We believe the importance of supporting people to be involved in everyday activities, make choices and feel part of their communities, or not, as anyone has the right to do, in a way that suits them.
What you\’ll be doing:
- Advocate for our clients and champion adult social care and health, acting as a point of contact; assessing and resolving telephone queries, mailbox monitoring and production and distribution of correspondence and documentation
- Coordinate the recruitment process for new staff and support staff inductions.
- Coordinate a range of meetings, including production of agendas, taking and producing minutes
- Maintain financial processes, including preparing invoices, investigating queries and ensuring financial records are accurate
- Data entry into a range of systems, resolution of queries and input into development of monitoring processes
This is to give you a flavour of what you will be doing. We are a wide-ranging division, with opportunities to get involved in lots more.
Why youll love working with us:
- A collaborative culture we believe in team work, and youll have the opportunity to work with departments across the Council, making a meaningful difference every day.
- Room to grow whether youre looking to build on your existing skills or take on new challenges, we offer plenty of opportunities for growth and development.
- Exciting challenges each day brings new challenges and opportunities to problem-solve, innovate, and make a difference in our fast-paced environment.
- Supportive environment were a friendly, dynamic, and inclusive team that values everyones contribution.
- Great employee benefits from a generous contributory pension scheme and 28 days annual leave, plus bank holidays to the Kent Rewards scheme which provides discounts from over 1,200 national and local retailers and Cycle2Work scheme.
What youll bring:
- Proven experience in business support, administration, or a similar role.
- Excellent organisational and multitasking skills.
- Strong communication abilities, both written and verbal.
- Proficiency in Microsoft Office (Outlook, Word, Excel, Teams) and other office software.
- Ability to work independently and as part of a team, with a proactive attitude and a passion for problem-solving.
- A positive, can-do mindset with a commitment to delivering high quality work.
- Ability to travel across a wide geographical area in a timely and flexible manner at various times of the day is essential.
This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.
This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service.
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Business Support Officer employer: Kent County Council
Contact Detail:
Kent County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Officer
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Business Support Officer at Kent County Council. Understanding the nuances of the role, such as coordinating meetings and managing financial processes, will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with current or former employees of Kent County Council to gain insights into the company culture and expectations. This can provide you with valuable information that you can use to tailor your approach and show how you fit into their collaborative environment.
✨Tip Number 3
Highlight your organisational and multitasking skills in conversations or interviews. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously, as this is crucial for the fast-paced environment they describe.
✨Tip Number 4
Demonstrate your problem-solving abilities by preparing scenarios or case studies where you effectively resolved issues in previous roles. This will showcase your proactive attitude and commitment to delivering high-quality work, which aligns with their expectations.
We think you need these skills to ace Business Support Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in business support and administration. Use keywords from the job description, such as 'organised', 'proactive', and 'problem-solving' to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the organisation. Mention specific examples of how your skills align with the responsibilities listed, such as coordinating meetings or managing financial processes.
Highlight Communication Skills: Since strong communication abilities are essential for this position, provide examples in your application that demonstrate your written and verbal communication skills. This could include experiences where you successfully resolved queries or advocated for clients.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Business Support Officer.
How to prepare for a job interview at Kent County Council
✨Showcase Your Organisational Skills
As a Business Support Officer, you'll need to demonstrate your ability to stay organised. Prepare examples of how you've successfully managed multiple tasks or projects in the past, highlighting your time management and prioritisation skills.
✨Communicate Clearly and Confidently
Strong communication is key for this role. Practice articulating your thoughts clearly, both verbally and in writing. Be ready to discuss how you've effectively communicated with colleagues or clients in previous positions.
✨Demonstrate Problem-Solving Abilities
The job involves resolving queries and challenges. Think of specific instances where you've identified a problem and implemented a solution. This will show your proactive attitude and ability to think on your feet.
✨Familiarise Yourself with Relevant Software
Proficiency in Microsoft Office is essential. Brush up on your skills in Outlook, Word, and Excel before the interview. You might be asked about your experience with these tools, so be prepared to discuss how you've used them in your previous roles.
