Business Support Lead

A unique opportunity has arisen for a full time Business Support Lead in Swale Family Hubs based in Sittingbourne.

Family Hubs are part of Kent County Council’s offer to support to children and young people, aged 0-19 (25 SEND), and their families.

Family Hubs are a place where the whole family can access advice, support and guidance.

Our local Family Hubs offer a broad and integrated range of early help services for families, which include midwifery, health visiting, parenting support and activities for children and young people.

We have 56 Family Hubs across Kent, where we operate alongside our partners to support local communities

The role requires excellent organisational and communication skills. As a Business Support Lead you will assist the District Manager, ensuring processes and systems are effective, up to date and accurate. You will also provide administrative support to the District Manager. You must be able to proactively manage your workload whilst responding to urgent requests and deadlines. You will have strong administrative, finance, minuting and IT skills and the ability to collate and manage data. The role will also oversee the effective and smooth running of our Business Support provision including supervision of a small team of Business Support Staff.

You will need to demonstrate a confident manner in liaising with professionals and organisations, acting as a contact point for the service, coordinating a range of meetings and monitoring staff performance. The work is interesting, varied and demanding, and we need someone with a calm and organised approach who can make a positive contribution to the success of the team.

About You

• Extensive experience of working in a customer facing environment
• A flexible attitude to working across a wide geographical area
• An excellent knowledge of Microsoft Office and other IT applications and experience in streamlining and reviewing processes, implementing improvements in work practices
• Proven experience in providing comprehensive administrative and financial support, demonstrating proficiency in handling budgetary information, processing invoices, and ensuring financial compliance.
• Experience of minute taking complex meetings with a high number of attendees.

In return we can offer you:

• 28 days annual leave + bank holidays
• Generous contributory pension scheme
• Training and an ongoing plan for development
• Employee focused support and staff groups
• A rewarding and meaningful career
• Access to Kent Rewards, which provides discounts on many local and national brands for services and products.

Within the ‘Reason for Application’ section of your application, please demonstrate how you meet the criteria within the person specification attached to the Job Description.

This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service.

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

For further information on this role, please contact:

Caitlyn Fourie – Senior Business Support Lead

Caitlyn.fourie@kent.gov.uk

About the Company

Work that works for you and us – let\’s talk flexibility!

KCC is committed to building a workforce which reflects the diversity of the county\’s working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.

Please note – if you are interested, please apply soon as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.