Bus Accessibility Support Officer

Bus Accessibility Support Officer

Full-Time 30000 - 40000 £ / year (est.) Home office (partial)
Kent County Council

At a Glance

  • Tasks: Support the delivery of a new Bus Network Accessibility Plan and engage with stakeholders.
  • Company: Join a forward-thinking Public Transport Department focused on community impact.
  • Benefits: Enjoy flexible working, strong work-life balance, and employee rewards.
  • Other info: Diverse and inclusive workplace welcoming applicants from all backgrounds.
  • Why this job: Make a real difference in public transport accessibility for all.
  • Qualifications: Organised, proactive, and strong communication skills required.

The predicted salary is between 30000 - 40000 £ per year.

As a Bus Accessibility Support Officer, you will work within the Public Transport Department's Policy and Strategy team, supporting the delivery and implementation of a new Bus Network Accessibility Plan, a requirement of the new 2025 Bus Services Act.

Responsibilities

  • You will support the wider team with the formation of the plan, including co‑ordinating engagement with internal and external stakeholders, conducting surveys of bus operators, and assisting with the development of proposals and policy positions to align with the new Act.
  • You will also support a range of public transport initiatives linked to accessibility, including the establishment of a bus stop asset survey and assisting with business support functions associated with the Council's Older and Disabled Persons Bus Pass Scheme (ENCTS).

Key Skills and Qualities

  • Organised, proactive, and able to work with a range of stakeholders
  • Strong communication skills in spoken English and/or Welsh
  • Problem solving and ability to meet tight deadlines, even with conflicting priorities
  • Passionate about delivering high‑quality services and interested in transport and community impact

Benefits

You will work within a supportive team environment based in Aylesford, working a 37‑hour week, typically between 08:00 and 17:00. The role has flexible working arrangements, including a mix of home and office‑based work. In return, you’ll benefit from a strong work‑life balance, access to a range of employee rewards, and benefits.

Employment Conditions

This post is considered a customer‑facing position. The Council has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

EEO Statement

We are committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.

Application Note

Please note - if you are interested, please apply soon as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.

Bus Accessibility Support Officer employer: Kent County Council

As a Bus Accessibility Support Officer, you will join a dedicated team within the Public Transport Department in Aylesford, where your contributions will directly impact community accessibility and transport services. The company fosters a supportive work culture with flexible arrangements, ensuring a healthy work-life balance while providing opportunities for professional growth and engagement with diverse stakeholders. With a commitment to inclusivity and high-quality service delivery, this role offers a meaningful career path in public service.

Kent County Council

Contact Details:

Kent County Council Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Bus Accessibility Support Officer

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We think you need these skills to ace Bus Accessibility Support Officer

Stakeholder Engagement
Communication Skills
Problem-Solving Skills
Organisational Skills
Time Management
Survey Conducting
Policy Development

Some tips for your application 🫡

Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.

Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.

Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.

Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Kent County Council and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.

How to prepare for a job interview at Kent County Council

Get to Know Public Sector Values

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Brush Up on Regulatory Knowledge

Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.

Highlight Teamwork and Collaboration

The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!

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