At a Glance
- Tasks: Lead back-end operations, manage inventory, and ensure top-notch customer service.
- Company: Join a dynamic team at Kent Building Supplies with a focus on growth and inclusivity.
- Benefits: Enjoy competitive pay, wellness programs, and employee discounts.
- Other info: Flexible schedule and opportunities for career advancement await you.
- Why this job: Make a real impact in retail while developing your leadership skills.
- Qualifications: 5+ years in retail management and strong communication skills required.
The predicted salary is between 31500 - 38500 £ per year.
- Assistant Store Manager - Back-end Ops
- Posted on August 10, 2026 by Employer details
- Kent Building Supplies
- Job details
JOB DESCRIPTIONAt KENT, we believe our success is driven by the fearless leadership of our teams.
Each retail location has unique needs to best serve both clients and staff, and we empower our managers to oversee multiple aspects of their business as if it were their own.
Assistant Store Managers - Back-End Ops play a critical role in overseeing all back-end functions, including the building materials yard, shipping, and order picking, while maintaining safety standards, delivering strong financial results, supporting effective merchandising, providing a first-class customer service experience, and developing their teams.
This role offers a competitive salary with eligibility for annual bonus incentives.
RESPONSIBILITIES
- Oversee and manage shrink, ensuring accurate inventory counts and maintaining inventory integrity.
- Maintain high yard standards, ensuring the workspace is organized and safe for both employees and customers.
- Engage and motivate team members through regular check-in's, coaching, and providing constructive feedback.
- Drive profitability by executing sales strategies focused on lumber and building materials.
- Analyze sales performance and implement initiatives to enhance sales growth.
- Manage fleet operations, ensuring timely and efficient delivery of products to customers.
- Support team development through training programs and fostering a positive work environment.
- Ensure proficiency in software usage to enhance productivity and streamline daily operations: Microsoft Suite applications, including Excel, Word and Outlook.
- Operate Kronos for timekeeping and attendance management and D365 for managing customer interactions, sales processes, and inventory tracking.
QUALIFICATIONS
- 5+ years experience in retail management
- Excellent communication skills, verbal and written
- Exceptional customer service skills
- Ability to leverage technology for project management, analysis, and solving problems (including Microsoft Office Suite)
- Openness to continuous improvement and responsibility for independent learning
- Flexible schedule based on retail needs
- Shrink and inventory control
- 21+ years of age due to the forklift training requirement (in-house to be provided), previous forklift experience is considered an asset
What we Offer
- Wellness Program
- Employee and Family Assistance Plan
- Employee Discounts
- Medical, Dental, Vision, RRSP Matching, and PTO Benefits
- Growth and development opportunities through KENT and the greater J. D. Irving, Limited organization
- Job Details (Location, Salary, etc.)
- Location Truro, NS
- Work location On site
- Salary $ 20.00 to $ 77.00 HOUR hourly
- Terms of employment Permanent employment Full time
- Starts as soon as possible
- Source Career Beacon #2937166
- Truro, NS
- Advertised until
- 2026-09-13
ABOUT US
Founded in 1882, J.
Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA.
We are a team of 20,000 dedicated employees.
At J.
Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results.
With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.
We are committed to creating accessible environments for our colleagues, candidates, and customers.
Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment.
We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.
Worried you do not meet all the requirements?
Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria.
We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully.
If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.
Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and us.
Important notice: This job posting has been provided by a partner site. Job Bank is not responsible for this content.
The median wage is the salary of a given occupation where half the workers earn more than that amount, and half earn less.
This information is presented on job postings to help job seekers determine how the salary compares to the amount earned by other workers working the same job.
Job Bank preferred indicating the median wage, which is less affected by extremely high or low wages, rather than the average wage which is calculated by adding up all the salaries of a group of people and then dividing that total by the number of people.
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assistant manager - retail in Truro employer: Kent Building Supplies
At KENT, we pride ourselves on fostering a dynamic and inclusive work environment where our employees are empowered to take ownership of their roles. As an Assistant Store Manager in Truro, NS, you will benefit from competitive compensation, comprehensive wellness programs, and opportunities for professional growth within the J.D. Irving, Limited family. Join us to be part of a team that values integrity, collaboration, and continuous improvement, ensuring that every employee feels appreciated and supported in their career journey.
StudySmarter Expert Advice🤫
We think this is how you could land assistant manager - retail in Truro
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Kent Building Supplies, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Kent Building Supplies!
We think you need these skills to ace assistant manager - retail in Truro
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Kent Building Supplies, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Kent Building Supplies and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Kent Building Supplies that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Kent Building Supplies
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
