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For Companies At a Glance
- Tasks: Lead a team to enhance mental health services and patient outcomes.
- Company: Join KMPT, a trusted provider of mental health services in Kent and Medway.
- Benefits: Enjoy professional development, a supportive culture, and a vibrant community.
- Why this job: Make a real impact on patient care while working in a diverse and compassionate environment.
- Qualifications: Experience in service management and a passion for mental health are essential.
- Other info: Located in the beautiful Garden of England, offering a high quality of life.
The predicted salary is between 43200 - 72000 £ per year.
We are seeking an experienced, enthusiastic, motivated, and confident Service Manager for a medium secure unit at the Trevor Gibbens Unit in Maidstone. The Service Manager will oversee the management of the wards and the Forensic Outreach Liaison Service (FOLS). Collaborating with relevant teams, they will ensure excellent clinical, operational, and financial outcomes, working to facilitate seamless patient pathways and enhance service user engagement.
The role involves using data to support improved patient outcomes, coordinating initiatives for service improvement, and actively pursuing the best outcomes for patients and carers. The Service Manager will identify growth opportunities and support the General Manager in maximizing these, also deputising for the General Manager as needed.
Main duties of the job
The Service Manager will work closely with professional heads and the General Manager to ensure the quality of clinical services, including patient safety, satisfaction, and outcomes meet high standards. Responsibilities include investigating serious incidents, handling complaints, staffing issues, staff appraisals, supervision, training, and ensuring compliance with mandatory reporting.
They will collaborate with Team Managers and other professionals to ensure effective care pathways with regular reviews, supporting the delivery of strategic and operational plans.
Working for our organisation
Join us in the Garden of England, where we offer exceptional professional development opportunities and a high quality of life. We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability, and specialist services to 1.8 million people in Kent and Medway, with additional services for adults in Sussex and Surrey. Rated 'Good' by the CQC, we care for over 2,000 in hospitals and 54,000 in the community annually.
Our diverse team of over 3,800 staff from 66 nationalities is committed to delivering excellent care. Everyone, from staff to leadership, plays a vital role in our service provision, fostering kindness and compassion as standard.
Operational Team Manager Mental Health Together Plus employer: Kent and Medway NHS & Social Care Partnership Trust
Contact Detail:
Kent and Medway NHS & Social Care Partnership Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Team Manager Mental Health Together Plus
✨Tip Number 1
Familiarise yourself with the specific challenges and opportunities within mental health services, particularly in secure units. Understanding the unique environment of the Trevor Gibbens Unit will help you demonstrate your knowledge during discussions.
✨Tip Number 2
Network with professionals in the mental health sector, especially those who have experience in operational management roles. Engaging with current or former employees can provide valuable insights into the culture and expectations at KMPT.
✨Tip Number 3
Prepare to discuss how you would use data to improve patient outcomes. Think of specific examples from your past experience where data-driven decisions led to successful service improvements.
✨Tip Number 4
Showcase your leadership style and how it aligns with KMPT's values of kindness and compassion. Be ready to share examples of how you've fostered a positive team environment and handled staffing issues effectively.
We think you need these skills to ace Operational Team Manager Mental Health Together Plus
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and expectations of the Operational Team Manager position. Highlight key skills and experiences that align with the role in your application.
Tailor Your CV: Customise your CV to reflect relevant experience in mental health services, management, and operational oversight. Use specific examples that demonstrate your ability to improve patient outcomes and manage teams effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for mental health and your leadership skills. Mention how your previous experiences have prepared you for this role and how you can contribute to the organisation's goals.
Highlight Data-Driven Achievements: In your application, emphasise any experience you have with using data to drive improvements in service delivery. Provide concrete examples of how you've used data to enhance patient care or operational efficiency.
How to prepare for a job interview at Kent and Medway NHS & Social Care Partnership Trust
✨Understand the Role Thoroughly
Before the interview, make sure you have a solid grasp of the responsibilities and expectations of the Service Manager position. Familiarise yourself with the specific duties mentioned in the job description, such as overseeing wards and collaborating with teams to enhance patient pathways.
✨Showcase Your Leadership Skills
As a Service Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully managed teams, handled staffing issues, or improved service delivery. Highlight your approach to staff appraisals and training.
✨Emphasise Data-Driven Decision Making
The role involves using data to support improved patient outcomes. Be ready to discuss how you've used data in previous roles to drive service improvements or enhance patient care. This will show your analytical skills and commitment to quality.
✨Prepare Questions for the Interviewers
Interviews are a two-way street. Prepare insightful questions about the organisation's goals, challenges, and team dynamics. This not only shows your interest in the role but also helps you assess if the organisation aligns with your values and career aspirations.
