Receptionist/Administrator

Receptionist/Administrator

Maidstone Full-Time 28800 - 43200 £ / year (est.) No home office possible
K

At a Glance

  • Tasks: Join our team as a Receptionist/Administrator, supporting mental health services for older people.
  • Company: Kent and Medway NHS & Social Care Partnership Trust is dedicated to providing exceptional mental health care.
  • Benefits: Enjoy professional development opportunities and a supportive team environment.
  • Why this job: Make a real difference in people's lives while developing your skills in a compassionate setting.
  • Qualifications: No specific qualifications required; just a passion for helping others and a willingness to learn.
  • Other info: Work in the beautiful Garden of England with a diverse and friendly team.

The predicted salary is between 28800 - 43200 £ per year.

We’re offering an exciting opportunity to work with the South Kent Coastal Community Mental Health service for older people (CMHSOP). We’re looking for a band 6 community mental health nurse to work with clients who have reached older age and are experiencing mental health difficulties such as depression, psychosis and complex emotional needs. We also provide a memory assessment service and offer specialist interventions for people with a diagnosis of dementia that have complex needs.

Your role within the team would be varied allowing plenty of opportunity to both demonstrate and develop your skills as well as offering a dynamic working life. You will have a caseload of clients which would involve monitoring and assessment of mental health, risk and co-ordinating treatment plans. This also involves providing support to carers and loved ones. You will additionally be involved in cognitive assessments and supporting the team’s duty system, as required.

This role offers an excellent opportunity to develop organisational skills and clinical confidence. As a band 6 clinician you will be working autonomously but you will have access to the support of admin, mental health support workers, psychologists, consultant psychiatrists in addition to our nursing and occupational therapy staff. We work very closely as a team providing plenty of opportunity to discuss clinical cases and risk.

Main duties of the job:

  • Conducting initial assessments of people with memory and mental health needs
  • Being part of the Duty team
  • Managing a caseload of clients
  • Being part of team meetings and MDT discussions
  • Supporting and being a role model for junior colleagues
  • Supervision of a junior colleague
  • Taking on a lead role in the team

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life. We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people across the county.

The Trust (rated Good overall by the CQC and Outstanding for care) has 3,283 staff working in 66 buildings across 33 locations, covering an area of 1,450 square miles. You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones. The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.

Receptionist/Administrator employer: Kent and Medway NHS & Social Care Partnership Trust

At Kent and Medway NHS & Social Care Partnership Trust, we pride ourselves on being an exceptional employer, offering a supportive and collaborative work environment in the beautiful Maidstone area. Our commitment to professional development ensures that you will have ample opportunities to enhance your skills while working alongside a diverse team dedicated to providing outstanding care to our service users. Join us in the Garden of England, where a fulfilling career meets a high quality of life.
K

Contact Detail:

Kent and Medway NHS & Social Care Partnership Trust Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Receptionist/Administrator

✨Tip Number 1

Familiarise yourself with the specific mental health challenges faced by older adults. Understanding conditions like dementia and depression will not only help you in interviews but also show your genuine interest in the role.

✨Tip Number 2

Network with professionals in the mental health field, especially those working with older populations. Attend relevant workshops or seminars to make connections and gain insights that could be beneficial during your application process.

✨Tip Number 3

Research Kent and Medway NHS & Social Care Partnership Trust thoroughly. Knowing their values, recent initiatives, and community involvement can help you tailor your conversations and demonstrate your alignment with their mission.

✨Tip Number 4

Prepare for potential scenario-based questions in interviews. Think about how you would handle specific situations involving clients with complex needs, as this will showcase your problem-solving skills and clinical judgement.

We think you need these skills to ace Receptionist/Administrator

Excellent Communication Skills
Organisational Skills
Attention to Detail
Empathy and Compassion
Teamwork and Collaboration
Time Management
Problem-Solving Skills
Clinical Assessment Skills
Ability to Work Autonomously
Supervisory Skills
Knowledge of Mental Health Issues
Understanding of Dementia Care
Record Keeping and Documentation
Adaptability in a Dynamic Environment

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Receptionist/Administrator position. Tailor your application to highlight relevant skills and experiences that align with the role.

Craft a Strong CV: Create a CV that showcases your administrative skills, experience in mental health settings, and any relevant qualifications. Use clear headings and bullet points for easy readability, and ensure it is tailored to the specific job.

Write a Compelling Cover Letter: Your cover letter should express your enthusiasm for the role and the organisation. Highlight your understanding of the mental health sector and how your background makes you a suitable candidate for the team.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for an administrative role.

How to prepare for a job interview at Kent and Medway NHS & Social Care Partnership Trust

✨Understand the Role

Make sure you thoroughly read the job description and understand the responsibilities of a Receptionist/Administrator in a mental health setting. Familiarise yourself with the specific duties, such as conducting assessments and managing caseloads, so you can discuss how your skills align with these tasks.

✨Showcase Your Communication Skills

As a Receptionist/Administrator, strong communication skills are essential. Prepare examples of how you've effectively communicated with clients or colleagues in previous roles, especially in challenging situations. This will demonstrate your ability to handle sensitive information and support clients with mental health needs.

✨Highlight Organisational Abilities

This role requires excellent organisational skills. Be ready to discuss your experience in managing multiple tasks, prioritising workloads, and maintaining accurate records. You might want to share specific examples of how you've successfully organised your work in past positions.

✨Prepare Questions for the Interviewers

Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the team dynamics, professional development opportunities, and how they support staff in managing mental health challenges. This shows your genuine interest in the role and the organisation.

K
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>