At a Glance
- Tasks: Support our clinical team with administrative tasks and patient coordination.
- Company: Join Kent and Medway NHS Trust, serving 1.8 million people with compassionate care.
- Benefits: Enjoy a diverse workplace, professional development opportunities, and a supportive team culture.
- Other info: This role is perfect for detail-oriented individuals passionate about healthcare.
- Why this job: Make a real impact in patient care while working in a friendly, diverse environment.
- Qualifications: Strong communication skills and a commitment to confidentiality are essential.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Are you a highly organized and compassionate individual with strong administrative skills? We are looking for a dedicated Administrative Assistant to join our team. You\'ll be the first point of contact for patients and families. This role requires strong communication and customer service skills, empathy, and a commitment to confidentiality. You\'ll support our clinical team by managing administrative tasks, ensuring efficient and compassionate care for our service users.
About You
- You possess strong communication skills and can handle difficult and challenging conversations.
- You are a collaborative team player, able to work effectively with colleagues to ensure an efficient workflow.
- You are committed to respecting the privacy and confidentiality of all service users and their families, and you adhereto professional ethics and conduct.
- You are proactive, flexible, and can manage a diverse workload.
If you are a detail-oriented individual passionate about supporting both the clinical team and patient care, we encourage you to apply.
Responsibilities
- Administrative Support: Manage a variety of tasks including typing clinic letters (audio transcription), scanning and uploading documents, handling incoming/outgoing post and deliveries, and managing a room booking system.
- Communication: Serve as the main point of contact, answering and making telephone calls, and dealing with queries from patients, families, and external services with professionalism and empathy.
- Patient and Team Coordination: Print and distribute letters, send imaging requests, and manage generic email inboxes. You will also participate in multidisciplinary team meetings and team meetings.
- Record Keeping: Maintain accurate and up-to-date electronic and written clinical records, ensuring strict adherence to Information Governance and confidentiality standards.
- Professional Development and Mentorship: Participate in supervision and appraisal to reflect on your own practice.
About KMPT
We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people in Kent and Medway, as well as specialist services for adults in Sussex and Surrey. We are rated Good overall by the CQC. Each year we care for over 2,000 people in our hospitals and 54,000 people in the community. We are proud to employ over 3,800 people from 66 nationalities, and to serve an increasingly diverse range of communities across rural and urban areas.
You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones. The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.
Strategy and Vision
Our strategy: Our mission is what we set out to do every day. We deliver brilliant care through brilliant people. Our vision is where we want to be in the future: To provide outstanding care and to work in partnership to deliver this in the right place, for every service user, every time.
Application Closing
This advert closes on Sunday 14 Sep 2025.
Administrative Assistant | Kent and Medway NHS and Social Care Partnership Trust in Sittingbourne employer: Kent and Medway NHS and Social Care Partnership Trust
At Kent and Medway NHS and Social Care Partnership Trust, we pride ourselves on being an excellent employer that values compassion, teamwork, and professional growth. Our supportive work culture fosters collaboration among diverse colleagues, ensuring that every team member plays a crucial role in delivering outstanding care to our service users. With opportunities for professional development and a commitment to maintaining high standards of confidentiality and ethics, joining KMPT means becoming part of a dedicated team that truly makes a difference in the community.
Contact Details:
Kent and Medway NHS and Social Care Partnership Trust Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Administrative Assistant | Kent and Medway NHS and Social Care Partnership Trust in Sittingbourne
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Kent and Medway NHS and Social Care Partnership Trust.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Kent and Medway NHS and Social Care Partnership Trust.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Kent and Medway NHS and Social Care Partnership Trust, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Administrative Assistant | Kent and Medway NHS and Social Care Partnership Trust in Sittingbourne
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Kent and Medway NHS and Social Care Partnership Trust.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Kent and Medway NHS and Social Care Partnership Trust.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Kent and Medway NHS and Social Care Partnership Trust. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Kent and Medway NHS and Social Care Partnership Trust. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Kent and Medway NHS and Social Care Partnership Trust
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Kent and Medway NHS and Social Care Partnership Trust’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
