At a Glance
- Tasks: Lead a skilled team in a quality-driven dental lab, enhancing operations and performance.
- Company: Reputable dental laboratory in Dorset, embracing modern digital workflows.
- Benefits: Opportunity for career growth, autonomy in decision-making, and a supportive work environment.
- Other info: Join a dynamic team focused on quality and continuous improvement.
- Why this job: Make a real impact by improving lab operations and leading a dedicated team.
- Qualifications: Experience in dental lab operations and strong leadership skills required.
The predicted salary is between 40000 - 50000 £ per year.
Join a well-established, quality-led dental laboratory in Dorset, known for producing high-standard restorations and embracing modern digital workflows. The business is entering an exciting phase of operational improvement and growth and is looking for a hands-on leader to help drive performance and consistency.
As Laboratory Leader, you’ll take overall responsibility for day-to-day site operations, leading a skilled team and ensuring the lab delivers on quality, turnaround time, customer service, and commercial targets. This is a leadership role that blends people management with operational execution, ideal for someone who enjoys being present on the floor and improving how things run.
- Performance & Delivery: Drive KPIs across quality, turnaround times, remakes, productivity, and customer satisfaction.
- Team Leadership: Lead, coach, and develop the team; build a culture of accountability, pride in quality, and continuous improvement.
- Identify bottlenecks and implement practical process improvements across workflows (digital + traditional).
- Quality & Compliance: Ensure robust QA procedures, traceability, and adherence to relevant standards and H&S requirements.
- Commercial Mindset: Work with senior leadership to support growth plans, capacity planning, and profitability through smarter operations.
- Customer Focus: Support service excellence—handling escalations where needed and ensuring consistent output quality.
- Resource Planning: Oversee scheduling, workload balancing, and staffing needs to meet demand reliably.
Proven experience leading operations or production within a dental laboratory or comparable technical manufacturing environment. Strong people leadership: confident in performance management, coaching, and team engagement. Operationally sharp: planning, prioritisation, workflow control, and problem-solving under pressure. High standards and a quality-first mindset; Experience in digital dental workflows (e.g., CAD/CAM operations, scanning, milling, 3D printing workflows). Lean / continuous improvement exposure (5S, SOP development, process mapping, KPI management). Budget awareness and experience supporting commercial/operational targets.
To apply for the Laboratory Leader – Dental, fill in the application form below.
Lead Orthodontic Technician employer: Kensington360
Join a leading dental laboratory in Dorset that prioritises quality and innovation, offering a dynamic work environment where your leadership can make a significant impact. With a strong focus on employee development and a culture of continuous improvement, this role provides the opportunity to lead a skilled team while embracing modern digital workflows. Enjoy the autonomy to drive operational excellence and contribute to the lab's growth in a supportive and collaborative atmosphere.
