At a Glance
- Tasks: Lead a skilled team in a quality-driven dental lab, enhancing operations and performance.
- Company: Reputable dental laboratory in Dundee, embracing modern digital workflows.
- Benefits: Opportunity for career growth, hands-on leadership role, and a supportive work environment.
- Other info: Join a dynamic team focused on continuous improvement and customer satisfaction.
- Why this job: Make a real impact by driving quality and efficiency in a respected lab.
- Qualifications: Experience in dental lab operations and strong people management skills.
The predicted salary is between 40000 - 50000 € per year.
Join a well-established, quality-led dental laboratory in Dundee, known for producing high-standard restorations and embracing modern digital workflows. The business is entering an exciting phase of operational improvement and growth and is looking for a hands-on leader to help drive performance and consistency.
As Laboratory Leader, you’ll take overall responsibility for day-to-day site operations, leading a skilled team and ensuring the lab delivers on quality, turnaround time, customer service, and commercial targets. This is a leadership role that blends people management with operational execution, ideal for someone who enjoys being present on the floor and improving how things run.
- A chance to lead a respected lab with a strong reputation for quality
- High impact role with autonomy to improve operations and performance
Performance & Delivery: Drive KPIs across quality, turnaround times, remakes, productivity, and customer satisfaction.
Team Leadership: Lead, coach, and develop the team; build a culture of accountability, pride in quality, and continuous improvement. Identify bottlenecks and implement practical process improvements across workflows (digital + traditional).
Quality & Compliance: Ensure robust QA procedures, traceability, and adherence to relevant standards and H&S requirements.
Commercial Mindset: Work with senior leadership to support growth plans, capacity planning, and profitability through smarter operations.
Customer Focus: Support service excellence—handling escalations where needed and ensuring consistent output quality.
Resource Planning: Oversee scheduling, workload balancing, and staffing needs to meet demand reliably.
Proven experience leading operations or production within a dental laboratory or comparable technical manufacturing environment. Strong people leadership: confident in performance management, coaching, and team engagement. Operationally sharp: planning, prioritisation, workflow control, and problem-solving under pressure. High standards and a quality-first mindset; Experience in digital dental workflows (e.g., CAD/CAM operations, scanning, milling, 3D printing workflows). Lean / continuous improvement exposure (5S, SOP development, process mapping, KPI management). Budget awareness and experience supporting commercial/operational targets.
Lead Orthodontic Technician in Dundee employer: Kensington360
Join a leading dental laboratory in Dundee that prioritises quality and innovation, offering a dynamic work environment where your leadership can make a significant impact. With a strong focus on employee development and a culture of continuous improvement, this role provides the opportunity to lead a skilled team while driving operational excellence and customer satisfaction. Enjoy the benefits of working in a respected lab known for its commitment to high standards and modern digital workflows, all within a supportive and collaborative atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Orthodontic Technician in Dundee
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and any news about them. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for standing out in the application process. Plus, it could lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to leadership and operational management. Think about specific examples from your past that demonstrate your skills in driving performance and improving processes.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in keeping you top of mind. And remember, apply through our website for the best chance at landing that Laboratory Leader role!
We think you need these skills to ace Lead Orthodontic Technician in Dundee
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in leading operations within a dental lab. We want to see how your skills align with our focus on quality and performance.
Showcase Your Leadership Skills:In your application, emphasise your people management experience. We’re looking for someone who can lead and develop a team, so share examples of how you've built a culture of accountability and continuous improvement.
Highlight Your Technical Expertise:Don’t forget to mention your familiarity with digital workflows and any relevant technologies like CAD/CAM or 3D printing. We value operational sharpness, so let us know how you’ve improved processes in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Kensington360
✨Know Your Stuff
Make sure you brush up on your knowledge of digital dental workflows and the latest technologies in orthodontics. Be ready to discuss your experience with CAD/CAM operations, scanning, and 3D printing, as these are key aspects of the role.
✨Show Your Leadership Skills
Prepare examples that showcase your people management abilities. Think about times when you've successfully led a team, improved performance, or handled conflicts. This will demonstrate your capability to build a culture of accountability and continuous improvement.
✨Be Ready to Discuss KPIs
Understand the key performance indicators relevant to the role, such as quality, turnaround times, and customer satisfaction. Be prepared to share how you've driven these metrics in previous positions and what strategies you would implement to achieve them.
✨Ask Smart Questions
At the end of the interview, have some insightful questions ready. Inquire about the lab's current challenges, growth plans, or how they measure success. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
