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- Tasks: Lead daily operations and drive team performance in a modern dental clinic.
- Company: Kensington Olympia Dental Clinic, a fast-growing private dental practice.
- Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
- Why this job: Make a real impact in patient care while leading a dynamic team.
- Qualifications: 2+ years in dental practice management and strong sales skills required.
- Other info: Immediate start available; perfect for organised leaders passionate about patient experience.
The predicted salary is between 29000 - 46000 £ per year.
Kensington Olympia Dental Clinic is a modern private dental clinic delivering high‐quality care with a premium, patient‐first experience. We are hiring a commercially minded Practice Manager to lead day‐to‐day operations, drive team performance, and consistently convert enquiries into bookings and treatment acceptance. This role is ideal for someone with strong dental practice management experience who is highly organised, confident leading a sales‐focused front‐of‐house and patient journey.
Key Responsibilities
- Operations & Leadership: Lead the reception/admin team and keep the clinic running to a premium standard; Own the daily schedule: appointment flow, clinician utilisation, and minimal downtime; Implement and maintain SOPs, checklists, and high‐performance routines; Manage stock, labs, suppliers, and service contracts.
- Sales & Growth (Core Priority): Drive booking conversion from calls, WhatsApp, website leads, and walk‐ins; Ensure follow‐up systems are executed daily (no lead left behind); Track and improve treatment acceptance through confident patient coordination; Coach the team on scripts, objection handling, and premium patient communication; Monitor key performance metrics and report weekly performance with action plans.
- People & Culture: Recruit, train, and performance‐manage reception and admin team members; Run daily huddles and weekly reviews; Promote a calm, professional, accountable clinic environment.
- Compliance & Quality: Ensure smooth compliance with clinic standards (policies, records, protocols); Work with leadership to maintain quality, audits, and governance routines.
Requirements (Must Have)
- Minimum 2+ years as a Dental Practice Manager or senior dental management role.
- Strong understanding of private dentistry operations and patient journey.
- Proven ability to increase conversion, fill diaries, and drive sales outcomes.
- Highly organised with excellent attention to detail and follow‐through.
- Confident communicator (phone, WhatsApp, email, in‐person).
- Comfortable leading a team and holding standards firmly.
- Experience in a premium/private clinic environment (London preferred).
- Knowledge of dental software (DENTALLY)/CRM systems.
- Experience implementing scripts, scorecards, and performance dashboards.
How to Apply
Your CV and a short cover note answering: your dental management experience (clinic type, team size). One example of how you improved conversions/diary utilisation. Your notice period and availability.
Experience: Required
Languages: English – Advanced
Employment: Full‐time
Schedule: Mon Fri 09:00 - 18:00
Salary: £35,000 – £55,000 yearly
Starting time: Immediate start!
About Kensington Olympia Dental Clinic: KODC is a fast‐growing private dental clinic in Kensington Olympia, built for busy London lives. Always on time: rapid access, calm premium care, and transparent plans. A solid, trusted name in the UK private dentistry market.
Dental Practice Manager in London employer: Kensington Olympia Dental Clinic
Contact Detail:
Kensington Olympia Dental Clinic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dental Practice Manager in London
✨Tip Number 1
Get to know the clinic! Before your interview, do a bit of research on Kensington Olympia Dental Clinic. Familiarise yourself with their services and values. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to dental practice management. Think about your past experiences and how they align with the role. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show off your sales skills! Since this role focuses on driving bookings and treatment acceptance, be ready to discuss specific strategies you've used in the past to improve conversions. Share numbers and results to back up your claims!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the role.
We think you need these skills to ace Dental Practice Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Dental Practice Manager role. Highlight your relevant experience in dental management and any specific achievements that demonstrate your ability to drive conversions and manage a team effectively.
Craft a Compelling Cover Note: Your cover note is your chance to shine! Keep it concise but impactful. Answer the questions posed in the job description clearly, and don’t forget to showcase your passion for providing a premium patient experience.
Showcase Your Sales Skills: Since this role focuses heavily on sales and growth, be sure to include examples of how you've successfully improved booking conversions or diary utilisation in your previous roles. Numbers speak volumes!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Kensington Olympia Dental Clinic
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of dental practice management. Familiarise yourself with the specific operations and patient journey at Kensington Olympia Dental Clinic. This will help you speak confidently about how your experience aligns with their needs.
✨Showcase Your Sales Skills
Since driving booking conversions is a core priority for this role, prepare examples of how you've successfully increased conversions in previous positions. Be ready to discuss specific strategies you used and the results you achieved.
✨Demonstrate Leadership
As a Practice Manager, you'll be leading a team. Think of instances where you've effectively managed a team, resolved conflicts, or improved performance. Highlight your ability to coach and motivate others, as this will resonate well with the interviewers.
✨Ask Insightful Questions
Prepare thoughtful questions about the clinic's culture, goals, and challenges. This shows your genuine interest in the role and helps you assess if it's the right fit for you. Plus, it gives you a chance to demonstrate your understanding of the dental industry.
