Kensington Mortgages, part of the Barclays Group, is seeking an experienced Customer Arrears Support Agent in the UK to help customers in payment difficulties. You will assess circumstances, explore payment arrangements, and provide empathetic guidance to reach the right outcome while avoiding litigation where possible.
You’ll handle high volumes of calls, document interactions across systems, and work under FCA guidelines to support customers through pre-litigation options and forbearance as
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Mortgage Arrears Support Specialist in Marlow employer: Kensington Mortgages
Kensington is an exceptional employer that values innovation and collaboration within its Information Security team. With a hybrid working model based in Marlow, employees benefit from a supportive work culture that encourages professional growth and development, alongside opportunities to engage with cutting-edge technologies. Join us to make a meaningful impact on our cyber security posture while enjoying a dynamic and inclusive workplace.
