At a Glance
- Tasks: Lead and inspire a team of Underwriters to deliver exceptional service and quality decisions.
- Company: Kensington Mortgages, a supportive and inclusive workplace focused on personal growth.
- Benefits: Competitive salary, 25 days holiday, and a fantastic range of benefits.
- Other info: Join a diverse team that values every individual's unique contributions.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in mortgage underwriting and strong people management skills.
The predicted salary is between 45000 - 55000 € per year.
We are hiring an Underwriting Team Manager. Location: Remote UK residents only. Working Hours: Monday to Friday, 09:00 - 17:30. Salary: Competitive. Benefits: 25 days holiday plus a fantastic range of benefits.
Are you an experienced mortgage underwriting leader who thrives in a fast-paced, customer-focused environment? We are looking for a proactive and inspiring Underwriting Team Manager to lead, motivate and develop a team of Underwriters, ensuring outstanding service delivery and high-quality decision making.
About the Role
As an Underwriting Team Manager, you will oversee the smooth and accurate processing of mortgage applications from submission through to completion. You will drive performance, champion quality, support continuous improvement, and ensure regulatory standards are met at every stage. This is a people-centric leadership role where your ability to coach, develop and engage your team will be key to our operational success.
What You’ll Be Doing
- Leading, coaching and developing a team of up to 10 Underwriters to achieve service, quality and productivity targets.
- Ensuring high levels of service excellence and acting as an escalation point for complex cases.
- Overseeing underwriting quality and ensuring work adheres to policy, procedures and mandate guidelines.
- Managing workflow, capacity planning and team performance.
- Working closely with Credit Risk, third party partners, valuers and internal stakeholders.
- Monitoring risk, compliance and financial crime controls.
- Conducting audits, sample reviews and quality checks to continually enhance performance.
- Supporting process improvements and contributing to departmental development projects.
What We’re Looking For
- Proven experience leading underwriting teams within a mortgage environment.
- Strong underwriting background with a good understanding of residential and Buy to Let processes.
- Excellent people management, coaching and development skills.
- Confident decision maker with the ability to assess risk and maintain quality.
- Experience handling customer or broker escalations and complaints.
- Strong analytical skills and ability to interpret MI.
- Knowledge of regulatory and financial crime requirements.
- CeMAP/CeRCC preferable, or willingness to study.
Why Join Us
At Kensington Mortgages, we believe our employees are the heart of our success. We are committed to creating a supportive and flexible work environment that values personal growth, professional development and a healthy work-life balance. Our inclusive culture respects and celebrates diversity in all its forms, ensuring that everyone feels welcome, valued and understood. We recognise and appreciate differences in thinking, learning styles, gender, race, identity, ethnic origins and sexual expression. We are an inclusive, neurodiversity friendly employer committed to creating a supportive environment where all employees can thrive. At Kensington Mortgages, our people are our greatest asset.
Underwriting Team Manager - Marlow, sl71yl in Lincolnshire employer: Kensington Mortgages
Kensington Mortgages is an exceptional employer that prioritises the well-being and development of its employees. With a strong commitment to fostering a supportive and inclusive work culture, we offer extensive opportunities for personal and professional growth, alongside competitive benefits such as 25 days of holiday. Located in Marlow, our team-oriented environment encourages collaboration and innovation, making it an ideal place for motivated individuals to thrive in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Underwriting Team Manager - Marlow, sl71yl in Lincolnshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the mortgage industry and let them know you're on the lookout for an Underwriting Team Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your leadership skills and underwriting knowledge. Think of examples from your past experiences that showcase your ability to coach and develop teams, as well as how you've handled complex cases. We want to see that you can inspire and motivate!
✨Tip Number 3
Don’t forget to research Kensington Mortgages! Familiarise yourself with their values, culture, and recent developments. This will not only help you tailor your responses during interviews but also show that you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you’re proactive and keen to join our fantastic team at Kensington Mortgages.
We think you need these skills to ace Underwriting Team Manager - Marlow, sl71yl in Lincolnshire
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Underwriting Team Manager role. Highlight your experience in leading underwriting teams and any specific achievements that showcase your ability to drive performance and quality.
Craft a Compelling Cover Letter:Your cover letter should reflect your passion for the role and the company. Use it to tell us why you're the perfect fit for our team, focusing on your leadership skills and customer-centric approach.
Showcase Your Skills:Don’t forget to highlight your analytical skills and understanding of regulatory requirements. We want to see how you can contribute to our commitment to service excellence and compliance.
Apply Through Our Website:For the best chance of success, make sure to apply through our website. This way, we can easily track your application and get back to you quickly. We can't wait to hear from you!
How to prepare for a job interview at Kensington Mortgages
✨Know Your Stuff
Make sure you brush up on your mortgage underwriting knowledge. Understand the residential and Buy to Let processes inside out, as well as any recent changes in regulations. This will not only help you answer questions confidently but also show that you're proactive and engaged.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and developed teams in the past. Think about specific situations where you motivated your team or improved performance. This is a people-centric role, so demonstrating your coaching and development skills will be key.
✨Be Ready for Scenarios
Expect to discuss complex cases and how you would handle escalations. Prepare some scenarios from your previous experience where you managed difficult situations or made tough decisions. This will highlight your analytical skills and ability to assess risk effectively.
✨Cultural Fit Matters
Familiarise yourself with Kensington Mortgages' values and culture. Be ready to discuss how you align with their commitment to diversity and inclusion. Showing that you understand and appreciate their culture can set you apart from other candidates.
