🚨 We\'re Hiring: Completions Team Manager
📍 Location: Remote (UK-based)
🕒 Type: Full-time, Permanent
📅 Start Date: Monday, 19 January 2026
Are you a strategic leader with a passion for operational excellence and customer service? Join our Lending department at Kensington Mortgages and help shape the future of specialist mortgage solutions.
💼 About the Role
As Completions Team Manager, you’ll lead a high-performing team to deliver exceptional service, drive efficiency, and implement strategic change. You’ll be at the heart of our operations, ensuring service levels are met and exceeded.
🔧 Key Responsibilities
- Lead and inspire your team to deliver top-tier service.
- Drive performance through coaching, reviews, and development.
- Manage resources to meet SLAs and business goals.
- Foster a culture of engagement, motivation, and accountability.
- Strengthen client relationships and support operational reviews.
- Champion process improvements and risk management.
- Be a role model for company values and leadership.
🧠 What You’ll Bring
- Proven experience managing teams in operational environments (Financial Services/regulatory experience a plus).
- Strong analytical and KPI management skills.
- Excellent coaching, mentoring, and communication abilities.
- Resilience and adaptability in a fast-paced setting.
- Proficiency in Microsoft Office.
- GCSE Maths & English (Grade C or above) or equivalent.
🏡 Why Kensington Mortgages?
For over 25 years, we’ve been pioneers in specialist mortgage solutions. As part of Barclays Bank UK PLC, we’re proud to offer:
- A supportive, inclusive workplace
- Opportunities for growth and development
- A culture that celebrates diversity and neurodiversity
- A team where everyone feels valued and empowered
💬 Ready to Make a Difference?
If you\'re passionate about quality, compliance, and helping customers access the mortgages they deserve — we’d love to hear from you.
📩 Apply now and become part of the Kensington Mortgages family.
All offers are subject to DBS, credit, and Right to Work checks.
