Completions Team Manager

Completions Team Manager – Marlow, SL7 1YL
We\’re Hiring: Completions Team Manager
Location:
Fully Remote (Including all training)
Type:
Full Time, permanent
Reports to
: Operations Manager
Salary
– Competitive
Start Date
– 11th May ****
About the Role
We are looking for an experienced Completions Manager to lead the end to end processing of mortgage applications through to completion.
You will drive team performance, maintain high standards of data accuracy, and ensure all financial, regulatory and service requirements are consistently met.
This is a key leadership role shaping operational quality and customer outcomes.
What you\’ll do
Lead, coach and develop a high performing completions team
Ensure smooth, accurate and efficient processing of mortgage cases
Maintain strong relationships with Underwriting, Credit, Finance and third parties
Deliver excellent customer service and act as an escalation point
Manage workflow, quality control, audits and compliance standards
Improve processes, drive efficiency and optimise service delivery
Oversee funds approval and release within mandate levels
Ensure all activity meets regulatory and internal policy requirements
What you\’ll bring
Experience leading teams in mortgage operations or completions
Strong understanding of regulatory requirements and financial controls
Excellent communication, coaching and decision making skills
Ability to analyse MI, manage risk and improve processes
Strong organisation and stakeholder management capabilities
GCSEs including English and Maths essential
Completions, securitisation or underwriting experience an advantage
Ready to make a difference?
If you\’re passionate about providing an exceptional service and want to join a team that values your contributions we\’d love to hear from you
Apply today and be part of the Kensington Mortgages family and help us to continue making a positive impact in the lives of our customers.
Important Information
All offers of employment are subject to background checks including DBS, credit, and Right to Work verification.
**
Start Date: Monday 11th May
– **Please ensure availability for training and avoid long periods of annual leave during the initial onboarding phase.