At a Glance
- Tasks: Support customers in arrears through phone and admin tasks.
- Company: Join Kensington, a leading specialist mortgage lender with over 25 years of experience.
- Benefits: Enjoy remote work, 25 days holiday, and a fantastic range of perks.
- Why this job: Make a real difference in people's lives while working in a supportive team culture.
- Qualifications: No specific qualifications required; just a passion for helping others.
- Other info: This role is remote, available only to UK residents, starting on 10th February 2025.
The predicted salary is between 16200 - 19800 £ per year.
Mortgage Litigation Specialist Location: Remote (UK residents only) Start Date: 10th February 2025 Working Hours: Monday – Friday 09:00 – 17:30 Salary: Up to £27,000 + 25 days holiday and a fantastic range of benefits About Us When we started Kensington, we were the first specialist lender to offer mortgages to people the high street turned down. Over 25 years later, we are the UK’s leading specialist mortgage lender still blazing a trail offering people the chance to get a mortgage. Where high street lenders see black and white, we have always used our expertise and manual underwriting capability to see the shades in between. In a market where changing lifestyles mean more people are falling outside the traditional mortgage criteria, it is an approach that can make a real difference to people who want to own a property. Kensington Mortgage Company is a wholly owned subsidiary of Barclays Bank UK PLC and the principal activity of the Company is the origination and servicing of mortgage assets. The Company is authorised by the Financial Conduct Authority for regulated activities. What You Will Be Doing This role will be a mixture of telephone and administrative tasks supporting customers who are in arrears. The Litigation Team specialises in dealing with customers who are in arrea…
Mortgage Litigation Specialist employer: Kensington Mortgage Company
Contact Detail:
Kensington Mortgage Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Litigation Specialist
✨Tip Number 1
Familiarize yourself with the mortgage litigation process and the specific challenges faced by customers in arrears. Understanding the nuances of this area will help you demonstrate your expertise during the interview.
✨Tip Number 2
Network with professionals in the mortgage and litigation sectors. Engaging with industry experts can provide valuable insights and potentially lead to referrals that could strengthen your application.
✨Tip Number 3
Prepare for potential scenario-based questions that may arise during the interview. Think about how you would handle specific situations involving customers in arrears, as this will showcase your problem-solving skills.
✨Tip Number 4
Research Kensington Mortgage Company and its approach to lending. Being knowledgeable about our values and how we differ from high street lenders will help you align your answers with our company culture.
We think you need these skills to ace Mortgage Litigation Specialist
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Mortgage Litigation Specialist position. Understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in mortgage lending, litigation, or customer service. Use specific examples to demonstrate how your background aligns with the role.
Craft a Compelling Cover Letter: Write a personalized cover letter that explains why you are interested in working for Kensington and how your skills can contribute to their mission. Be sure to mention your understanding of the challenges faced by customers in arrears.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Kensington Mortgage Company
✨Understand the Company’s Mission
Familiarize yourself with Kensington's history and mission as a specialist lender. Knowing how they support customers who fall outside traditional mortgage criteria will help you align your answers with their values.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially in dealing with customers in arrears. Think of examples from your past experiences where you successfully resolved similar issues.
✨Showcase Your Communication Skills
Since the role involves telephone interactions, demonstrate your ability to communicate clearly and empathetically. Practice articulating your thoughts and responses to common customer concerns.
✨Highlight Relevant Experience
Be ready to discuss any previous experience in mortgage or financial services, particularly in litigation or customer service roles. This will show your understanding of the industry and its challenges.