At a Glance
- Tasks: Manage customer needs and develop brand strategies while travelling across the UK.
- Company: Join a leading industrial machinery manufacturer focused on innovation and customer satisfaction.
- Benefits: Enjoy flexible working hours, a company car, and generous annual leave plus health benefits.
- Other info: Hybrid role with travel; perfect for those who thrive on variety and challenge.
- Why this job: Be part of a collaborative team with opportunities for personal growth and skill development.
- Qualifications: A degree in a scientific field and experience in sales or account management preferred.
The predicted salary is between 36000 - 60000 Β£ per year.
This hybrid role requires the candidate to be located within a commutable distance from the office to support laboratory trials. Initially responsible for the entire UK territory, the candidate will eventually work towards cross-training other brand managers to support territory management while retaining a dedicated area.
Though the role does not involve people management, it necessitates a collaborative approach. Travel is a key aspect of the position, with an expectation of being on the road approximately 2-3 days per week, including an average of one overnight stay.
Primary Responsibilities:
- Serve as the primary point of contact and manage individual customer needs.
- Develop technical knowledge of products to support customer queries through various communication channels.
- Develop and implement a UK brand strategy with support from leadership and manufacturing units.
- Manage both direct and third-party sales pipelines.
- Conduct market research to understand target markets and consumer behaviour.
- Assist marketing functions to increase lead generation through campaigns and promotions.
- Monitor performance, track, and analyse brand performance, including market share and growth opportunities.
- Manage enquiries accurately within the CRM system from opportunity to order.
- Attend regular meetings and demonstrations at the designated facility.
- Conduct customer demonstrations and trials both in the laboratory and at customer sites.
- Train regional teams and support cross-selling activities across different brands within the organisation.
Key Skills and Qualifications:
- A degree in a scientific or technical discipline (preferred).
- Experience in selling scientific equipment (preferred).
- A results-driven individual with strong closing skills and motivation to achieve targets.
- Experience in an account management role, supporting mid-size to large business customers.
- Strong problem-solving skills with the ability to resolve customer issues or engage internal resources to facilitate resolution.
- Strong business acumen with a technical background.
- Flexibility for UK and occasional international travel to manufacturing units.
- Experience in selling or using material characterization equipment would be advantageous, as would experience in a laboratory or scientific environment.
What is Offered:
- Core working hours: Monday-Thursday, 8:00 β 16:45, and Friday, 8:00 β 12:30 (early finish on Friday).
- Salary is dependent on experience and qualifications.
- Bonus scheme based on target attainment and KPIs.
- Company car.
- Laptop, mobile phone, and home office setup where applicable.
- Generous salary sacrifice pension plan with 7.5% employer contributions.
- Death in service policy (8x salary).
- 27 days of annual leave plus statutory holidays.
- Health Scheme membership and Hospital Treatment Plan.
- Access to an online training system to facilitate skill development.
Click apply or speak to James Field for the full details at jfield@kensingtonadditive.com
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales, Customer Service, and Management
Industries
Industrial Machinery Manufacturing
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Contact Detail:
Kensington Additive Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Business Manager
β¨Tip Number 1
Familiarise yourself with the latest trends in the scientific equipment market. Understanding current technologies and customer needs will help you engage effectively during interviews and demonstrate your knowledge of the industry.
β¨Tip Number 2
Network with professionals in the field, especially those who have experience in account management or selling scientific equipment. Attend industry events or webinars to make connections that could provide insights or referrals for the role.
β¨Tip Number 3
Prepare to discuss your problem-solving skills and how you've successfully managed customer relationships in the past. Be ready to share specific examples that highlight your ability to resolve issues and drive results.
β¨Tip Number 4
Since travel is a key aspect of this role, be prepared to discuss your flexibility and experience with managing time on the road. Highlight any previous roles where travel was involved and how you balanced responsibilities effectively.
We think you need these skills to ace Business Manager
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in sales and account management, particularly in scientific or technical fields. Emphasise any experience with laboratory equipment or customer demonstrations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your ability to develop brand strategies and manage customer relationships, and how your skills align with their needs.
Highlight Relevant Skills: In your application, focus on key skills such as problem-solving, business acumen, and technical knowledge. Provide examples of how you've successfully managed customer needs and driven sales in previous roles.
Show Enthusiasm for Travel: Since travel is a significant part of the role, express your willingness and enthusiasm for being on the road. Mention any previous experience with travel for work and how you manage it effectively.
How to prepare for a job interview at Kensington Additive
β¨Know Your Products Inside Out
As a Business Manager, you'll need to develop technical knowledge of the products you'll be selling. Make sure you research and understand the features, benefits, and applications of the scientific equipment relevant to the role. This will help you answer customer queries confidently during the interview.
β¨Demonstrate Your Sales Experience
Highlight your previous experience in account management and selling scientific equipment. Be prepared to discuss specific examples where you've successfully closed deals or resolved customer issues. This will showcase your results-driven approach and strong closing skills.
β¨Showcase Your Collaborative Spirit
Even though this role doesn't involve direct people management, it requires a collaborative approach. Be ready to share examples of how you've worked effectively with teams in the past, especially in cross-training or supporting colleagues. This will demonstrate your ability to work well within a team environment.
β¨Prepare for Travel Discussions
Since travel is a key aspect of the position, be prepared to discuss your flexibility and willingness to travel across the UK and occasionally internationally. You might want to mention any previous experiences that involved travel and how you managed your time effectively while on the road.