At a Glance
- Tasks: Lead design for Spark Assist, shaping user experience in AI-driven financial tools.
- Company: Join Kensho, S&P Global’s hub for AI innovation and transformation.
- Benefits: Enjoy unlimited PTO, 401(k) matching, and tuition assistance for your growth.
- Other info: Collaborative environment with opportunities for mentorship and professional networking.
- Why this job: Make a real impact on financial workflows with cutting-edge AI technology.
- Qualifications: 4-7 years in product design, preferably in fintech or financial services.
The predicted salary is between 60000 - 80000 € per year.
Kensho is S&P Global’s hub for AI innovation and transformation. With expertise in machine learning, natural language processing, and data discovery, we develop and deploy novel solutions to innovate and drive progress at S&P Global and its customers worldwide. Kensho's solutions and research focus on business and financial generative AI applications, agents, data retrieval APIs, data extraction, and much more.
At Kensho, we hire talented people and give them the autonomy and support needed to build amazing technology and products. We collaborate using our teammates' diverse perspectives to solve hard problems. Our communication with one another is open, honest, and efficient. We dedicate time and resources to explore new ideas, but always rooted in engineering best practices. As a result, we can innovate rapidly to produce technology that is scalable, robust, and useful.
We’re hiring a Product Designer to lead the user experience of Spark Assist, an enterprise GenAI tool scaling across S&P Global. This is a strategic, hands-on role for a designer who has shipped real products inside a financial services company or fintech startup, and who is comfortable operating with autonomy at the intersection of AI, financial workflows, and rapid iteration.
You’ll partner directly with leadership and customers to shape Spark Assist’s direction, run user research, and help scope the design roadmap and team growth. You’ll set the bar for what an intuitive, trustworthy, and genuinely useful enterprise-grade AI tool looks like.
About Spark Assist: Spark Assist is S&P Global’s internal GenAI tool, a productivity layer used across the company to accelerate research, analysis, and day-to-day knowledge work for over 44,000 users. As the design lead for Spark Assist, you’ll own the experience end-to-end: interaction patterns for conversational and agentic AI, surfacing trust and explainability, and designing for the specific demands of financial professionals working with sensitive, high-stakes information.
What You’ll Do:
- Lead design strategy and execution for Spark Assist across web and (where relevant) mobile surfaces, from early concepts through high-fidelity production.
- Partner with the Heads of Product and Engineering as a strategic thought partner, shaping roadmap priorities, framing problems, and pushing back directly when the design case requires it.
- Plan and run user research with internal analysts, researchers, and other Kensho users: discovery interviews, concept testing, and usability studies. Translate findings into design decisions and product direction.
- Define interaction patterns specific to GenAI: streaming and loading states, confidence and uncertainty indicators, error handling, feedback loops, and progressive disclosure of complex outputs.
- Prototype quickly. Use code, or vibe coding, to build interactive prototypes, test hypotheses, and prove intent more precisely than traditional product design workflows allow.
- Scope, brief, and review work across design and development. Set quality bars and maintain coherence.
- Contribute to and evolve our design system so Spark Assist and adjacent products stay consistent without becoming generic.
- Champion transparency, explainability, and responsible AI in everything that ships, including accessibility and the trust signals financial users need to act on AI output.
What You’ll Need:
- 4–7 years of product design experience, with at least part of that time inside a financial services company, fintech, or finance-adjacent startup.
- A portfolio showing strategic range, not just polished screens, but evidence of framing ambiguous problems, shaping product direction, and shipping at pace.
- Demonstrated experience designing for AI or data-dense products. Familiarity with LLM-based interfaces (chat, agents, generative tools) and the design challenges they introduce.
- Hands-on research skills. You’ve planned, run, or been a core part of user research studies.
- Coding or vibe-coding fluency: comfortable in HTML/CSS, prototyping in Figma Make, Claude Code, or similar, enough to build interactive prototypes and collaborate substantively with data and engineering.
- Strong financial industry context: familiarity with sell-side or buy-side workflows, market data, research distribution, or related domains is a meaningful plus.
- Expert in Figma and modern design system practice.
- Excellent communication. You can hold the room with the Head of Product, brief a contractor, give and receive direct feedback, and write a research readout that drives a decision.
- Comfort with ambiguity and a strong bias toward shipping. You’d rather get a v1 in front of users this week than a v3 next quarter.
What Gets Our Attention:
- Experience designing GenAI and/or productivity tools at a financial institution or fintech.
- A thoughtful point of view on UX patterns for LLMs and agentic systems.
- Background in HCI, cognitive science, or a related discipline.
- Track record of mentoring designers or managing external contractors.
- Genuine curiosity about how AI is reshaping financial workflows.
This role is based in our London office and partners closely with teams across Europe and South Asia. Expect a mix of in-office collaboration and async work across time zones.
At Kensho, we pride ourselves on providing top-of-market benefits, including:
- Medical, Dental, and Vision insurance
- 100% company paid premiums
- Unlimited Paid Time Off
- 26 weeks of 100% paid Parental Leave (paternity and maternity)
- 401(k) plan with 6% employer matching
- Generous company matching on donations to non-profit charities
- Up to $20,000 tuition assistance toward degree programs, plus up to $4,000/year for ongoing professional education such as industry conferences
- Plentiful snacks, drinks, and regularly catered lunches
- Dog-friendly office (CAM office)
- Bike sharing program memberships
- Compassion leave and elder care leave
- Mentoring and additional learning opportunities
- Opportunity to expand professional network and participate in conferences and events
We are an equal opportunity employer that welcomes future Kenshins with all experiences and perspectives. Kensho is headquartered in Cambridge, MA, with an additional office location in New York City. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Product Designer in London employer: Kensho
Kensho is an exceptional employer that fosters a culture of innovation and collaboration, providing talented individuals with the autonomy and support to create cutting-edge AI solutions. Located in London, our team enjoys top-tier benefits, including unlimited paid time off, comprehensive health insurance, and generous professional development opportunities, all within a dynamic environment that encourages rapid iteration and meaningful contributions to the financial sector.
StudySmarter Expert Advice🤫
We think this is how you could land Product Designer in London
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those at Kensho or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your skills! Create a portfolio that not only highlights your best work but also demonstrates your thought process and problem-solving abilities. Make sure it’s easy to navigate and visually appealing.
✨Tip Number 3
Prepare for the interview by understanding Kensho's products and values. Be ready to discuss how your experience aligns with their mission and how you can contribute to Spark Assist’s success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team.
We think you need these skills to ace Product Designer in London
Some tips for your application 🫡
Show Your Design Process:When you apply, don’t just throw in your polished designs. We want to see your thought process! Share how you tackled ambiguous problems and shaped product direction. It’s all about the journey, not just the destination.
Tailor Your Portfolio:Make sure your portfolio reflects your experience with AI and data-dense products. Highlight projects that showcase your understanding of financial workflows and how you’ve designed for them. This will really grab our attention!
Be Authentic in Your Application:We love genuine voices! When writing your application, let your personality shine through. Share your passion for design and how it intersects with AI and finance. We’re looking for someone who’s excited about what they do!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Kensho
✨Know Your Product Inside Out
Before the interview, dive deep into Kensho's Spark Assist and understand its features, user base, and how it fits into the financial services landscape. This will help you articulate your vision for the product and demonstrate your genuine interest in their work.
✨Showcase Your Design Process
Prepare to discuss your design process in detail. Bring examples from your portfolio that highlight not just the final product, but also how you framed problems, conducted user research, and iterated on designs. This will show that you can think strategically and execute effectively.
✨Be Ready for Technical Questions
Since the role involves coding and prototyping, brush up on your HTML/CSS skills and be prepared to discuss your experience with tools like Figma. You might even be asked to solve a design challenge on the spot, so practice articulating your thought process as you work through it.
✨Emphasise Collaboration and Communication
Kensho values open communication and collaboration, so be ready to share examples of how you've worked with cross-functional teams in the past. Highlight your ability to give and receive feedback, and how you’ve navigated challenges in team settings to achieve successful outcomes.
