At a Glance
- Tasks: Coordinate repairs and maintenance, manage diaries, and ensure efficient job completion.
- Company: Join a dynamic Heating and Plumbing team focused on customer service.
- Benefits: Gain valuable experience in a fast-paced environment with opportunities for growth.
- Other info: Perfect for organised multitaskers who thrive in a collaborative setting.
- Why this job: Be the backbone of our operations, ensuring smooth repairs and happy customers.
- Qualifications: Experience in repairs scheduling or property maintenance is essential.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking an organised and proactive Repairs Scheduler / Maintenance Administrator to join our busy Heating and Plumbing team. The successful candidate will be responsible for coordinating repairs and maintenance activities, managing booking diaries, and ensuring all works are completed efficiently from initial report through to completion.
This role requires excellent organisational skills, strong communication abilities, and previous experience within a repairs scheduling or property maintenance environment.
Key Responsibilities- Manage and coordinate engineers’ diaries effectively to maximise productivity
- Schedule repairs and maintenance appointments in line with service requirements
- Allocate works efficiently to operatives and contractors
- Liaise with operatives, supervisors, tenants, and clients regarding repairs and job progress
- Handle incoming calls, emails, and maintenance queries professionally
- Monitor outstanding works and ensure jobs are completed within agreed deadlines
- Update internal systems accurately with job notes, appointments, and progress updates
- Maintain accurate records and provide administrative support to the repairs team
- Ensure all repair works are managed efficiently from initial report through to completion
- Work closely with internal teams to maintain high levels of customer service and operational performance
- Previous experience within repairs scheduling, maintenance administration, or property services
- Strong understanding and knowledge of scheduler rates
- Experience managing and planning multiple engineers’ diaries
- Background within construction admin or property maintenance
- Excellent organisational and administrative skills
- Strong communication and customer service abilities
- Ability to work effectively in a fast-paced office environment
- Good IT skills, including Microsoft Office and scheduling systems
- Strong attention to detail with the ability to prioritise workload effectively
- Highly organised and able to multitask effectively
- Proactive and solution-focused approach
- Professional and confident communicator
- Reliable with strong attention to accuracy and detail
- Able to work well independently and as part of a team
Repairs Scheduler / Maintenance Administrator in London employer: Kensal Rise Plumbers
Join our dynamic Heating and Plumbing team as a Repairs Scheduler / Maintenance Administrator, where you'll thrive in a supportive work culture that values organisation and proactive problem-solving. We offer competitive benefits, opportunities for professional growth, and a collaborative environment that prioritises customer service excellence, making it an ideal place for those seeking meaningful and rewarding employment in property maintenance.
StudySmarter Expert Advice🤫
We think this is how you could land Repairs Scheduler / Maintenance Administrator in London
✨Tip Number 1
Network like a pro! Reach out to your contacts in the repairs and maintenance field. Let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job that’s perfect for you!
✨Tip Number 2
Prepare for interviews by brushing up on your scheduling skills. Be ready to discuss how you’ve managed diaries and coordinated repairs in the past. Show us your organisational prowess and how you can keep things running smoothly!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance at landing that Repairs Scheduler gig! We love seeing applications directly from our site, and it helps us get to know you better right from the start.
We think you need these skills to ace Repairs Scheduler / Maintenance Administrator in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in repairs scheduling and property maintenance. We want to see how your skills match the job description, so don’t be shy about showcasing your organisational abilities and communication skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Heating and Plumbing team. Share specific examples of how you've managed diaries or coordinated repairs in the past – we love a good story!
Show Off Your IT Skills:Since we rely on various scheduling systems and Microsoft Office, make sure to mention any relevant software you’ve used. If you’ve got experience with specific tools, let us know – it could give you an edge!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Kensal Rise Plumbers
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of repairs scheduling and property maintenance. Familiarise yourself with common scheduling systems and be ready to discuss how you've managed diaries in previous roles.
✨Show Off Your Organisational Skills
Be prepared to give examples of how you've effectively coordinated multiple tasks or managed busy schedules. Use specific scenarios where you maximised productivity or handled unexpected changes smoothly.
✨Communicate Like a Pro
Since strong communication is key for this role, practice articulating your thoughts clearly. Think about how you would explain complex scheduling issues to different stakeholders, like engineers or clients, and be ready to demonstrate your customer service skills.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics or the tools they use for scheduling. This shows your genuine interest in the role and helps you understand if it’s the right fit for you.
