At a Glance
- Tasks: Manage creative projects, keep clients happy, and turn ideas into impactful campaigns.
- Company: Dynamic marketing agency with a focus on creativity and collaboration.
- Benefits: Competitive salary, 31 days holiday, flexible environment, and a 4-day work week after probation.
- Other info: Join a supportive team that values quality output and offers great career growth.
- Why this job: Be the strategic link between creativity and client success in an exciting role.
- Qualifications: 2+ years in marketing, strong project management skills, and excellent communication.
The predicted salary is between 32000 - 38000 € per year.
We’re looking for a Marketing Account Manager who’s as comfortable in a spreadsheet as they are in a brainstorm. You’ll sit right in the middle of our creative engine – keeping projects on track, clients smiling and ideas flowing. Think: less box‑ticking, more orchestrating great work. You’ll be the strategic bridge between our creative teams and one of our key client accounts – turning ambitious briefs into beautifully organised, brilliantly delivered campaigns.
One day you’re mapping out a multi-channel campaign; the next you’re sanity‑checking budgets, steering feedback and keeping everyone nicely pointed in the same direction. Project management with a creative streak. You’ll own your own portfolio of projects, build long‑term client relationships and help shape content that actually lands with real people – not just in slide decks. Based in our Marketing team, you’ll plug into everything from design and video to web and strategic marketing.
The role:
- Project Management
- Preflight & Strategic Setup: Build timelines that actually work in real life – structuring projects so the right people are in the right place at the right time. Set projects up properly: review client assets, sense‑check the brief, and make sure everything is on‑brand and ready to fly, using Dropbox and project management tools to keep everyone aligned.
- Briefing Translation & Team Activation: Translate client‑speak into clear, actionable briefs the team can get excited about. Make sure everyone knows what they’re doing, why it matters and when it’s due – then keep the momentum going.
- Progress Management & Client Communication: Keep clients in the loop without them ever needing to chase. Watch the timelines, spot issues before they explode and plan ahead so projects keep moving smoothly.
- Revision Management & Budget Protection: Gather and organise feedback so it’s clear, actionable and doesn’t derail the work. Handle scope changes like a pro – protecting budgets, timelines and sanity while being totally transparent about impacts.
- Quality Assurance & Standards: Sense‑check creative against the brief, brand and objectives before it ever hits the client’s inbox. Make sure what we deliver not only meets expectations, but quietly shows off a bit too.
- Client Management
- Strategic Project Briefing: Ask the right questions up front, so you actually know what success looks like. Spot risks early – technical, timing or otherwise – and pull in the right people to solve them. Document everything so the project doesn’t live in your head alone.
- Client Onboarding & Industry Intelligence: Get under the skin of the client’s world – their goals, pressure points and opportunities. Learn the language of their industry and understand where they sit in the market. Use that insight to shape better recommendations and smarter work.
- Commercial Excellence: Build accurate quotes and get all the approvals lined up properly. Help shape proposals for bigger opportunities and flagship projects. Keep an eye on commercial reality while still delivering serious value.
- Relationship Management & Growth: Stay close to your clients with regular, meaningful touchpoints – not just status calls for the sake of it. Spot opportunities to add extra value and suggest new ideas. Keep a running “wish list” of future projects that support their growth (and ours).
You’ll need to have:
- Essential: 2+ years’ experience in marketing (in-house or agency side), with a solid focus on project management. Agency background is strongly preferred – you get the pace, the deadlines and the client expectations. Proven experience coordinating or managing projects from brief to delivery. Confident, clear communication and strong relationship‑building skills. Hawk‑eye attention to detail plus a good head for the commercial side. Hands‑on experience with project management tools and organised file systems.
- Nice to Have: Experience writing accurate, audience‑appropriate copy across different platforms. Familiarity with Figma – enough to add content, review and tweak designs, and share files with clients. Experience with tools like Teamwork, ActiveCollab or similar. Understanding of content performance, analytics and A/B testing. Experience using platforms like Dropbox and client asset management systems (Aprimo, Workfront). Experience managing projects for both B2B and B2C clients. Strong copywriting and/or proofreading skills to support your projects.
About you:
You’re a natural relationship‑builder who genuinely enjoys talking to clients. You’re a creative problem‑solver who can turn a vague brief into something sharp and actionable. You’re organised, calm under pressure and protective of quality. You play nicely with designers, developers, videographers, strategists and everyone in between. You communicate like a pro and you’re happy to represent the brand in front of clients.
What you’ll get:
- A competitive salary based on what you bring to the team - ranging £32-38,000.
- 31 days’ holiday including bank holidays, plus your birthday off.
- A flexible, informal studio environment that cares about quality output more than presenteeism.
- A great benefits package including pension, health cash plan and high‑spec kit.
- Training opportunities, free refreshments and regular team days.
- A 4‑day working week after probation.
The practical bits:
Working hours 8:30am–5pm, Monday to Friday, based in our studio in Telford. We actually mean that – we respect your time and don’t expect unnecessary overtime. Our purpose‑built office in Telford, Shropshire, with easy motorway access and plenty of free parking. This role is 100% office‑based, so you’ll need to be able to travel to and from the studio independently.
Marketing Account Manager in Telford employer: Kensa Creative
Join a dynamic team as a Marketing Account Manager in Telford, where creativity meets strategic project management. Enjoy a flexible and informal studio environment that prioritises quality output over presenteeism, alongside a competitive salary, generous holiday allowance, and opportunities for professional growth. With a focus on collaboration and client relationships, you'll thrive in a culture that values your contributions and supports your development.
StudySmarter Expert Advice🤫
We think this is how you could land Marketing Account Manager in Telford
✨Tip Number 1
Get to know the company inside out before your interview. Check out their recent campaigns, understand their brand voice, and be ready to discuss how you can contribute to their creative engine. This shows you're genuinely interested and prepared!
✨Tip Number 2
Practice your project management skills in real-time. During interviews, share specific examples of how you've kept projects on track and clients happy. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them memorable.
✨Tip Number 3
Don’t just wait for the interview; network like a pro! Connect with current employees on LinkedIn, engage with their posts, and ask insightful questions. This can give you insider info and might even get you a referral!
✨Tip Number 4
When you apply through our website, make sure to highlight your unique skills that align with the job description. Tailor your approach to show how you can bridge the gap between creative teams and clients, making you the perfect fit for the role!
We think you need these skills to ace Marketing Account Manager in Telford
Some tips for your application 🫡
Show Your Project Management Skills:When you’re writing your application, make sure to highlight your project management experience. We want to see how you've kept projects on track and clients happy, so share specific examples that showcase your ability to juggle multiple tasks and keep everything organised.
Speak Our Language:Use the same lingo as we do in the job description! If we mention 'briefing translation' or 'client onboarding', make sure you reflect that in your application. It shows us you understand the role and can communicate effectively with our team and clients.
Be Creative and Clear:Your application is your first chance to impress us, so don’t hold back on creativity! But remember, clarity is key. Make sure your writing is easy to follow and gets straight to the point – we love a well-structured application that flows nicely.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at Kensa Creative
✨Know Your Projects Inside Out
Before the interview, make sure you’re familiar with your past projects. Be ready to discuss specific campaigns you've managed, the challenges you faced, and how you overcame them. This will show your potential employer that you can handle the project management aspect of the role.
✨Master the Art of Communication
Since this role involves a lot of client interaction, practice articulating your thoughts clearly and confidently. Prepare examples of how you've built relationships with clients in the past and how you’ve communicated project updates effectively. This will demonstrate your strong relationship-building skills.
✨Get Creative with Problem-Solving
Think of a few scenarios where you had to turn a vague brief into a successful campaign. Be ready to share these during the interview to showcase your creative problem-solving abilities. Highlight how you translated client needs into actionable plans that delivered results.
✨Show Off Your Organisational Skills
Bring examples of how you’ve used project management tools in your previous roles. Discuss how you structured timelines, kept projects on track, and ensured quality assurance. This will illustrate your ability to manage multiple projects while maintaining attention to detail.
